Find Family Hotels in Lubbock, TX

"It was good"

"Bath room was a little gross. Tubs have rust on them. Rooms were not cleaned on a daily basis. I wasn't told until after I left that there was an additional charge for parking. A lot of college kids used the same lot so I ended up having to park close to the highway, several hundred feet away from the hotel."

"The room smelled smoky. The noise was too much at night. Could hear everything, people just walking and speaking normally - not even loudly. The AC was very loud too as it turned off and on. Breakfast was horrible. Hash browns were really underheated. Cold to the touch. Coffee seemed old it had bad taste. The biscuits were tough. Eggs were tasteless. They could have used a little salt or pepper."

"Nice hotel but needs some maintenance. Lift not working from 1st floor . Washing machine broken, no soap or dryers in public toilets. Staff were nice and room was clean "

"Very nice rooms, breakfast was great"

"Clean room and comfortable bed! Breakfast had a make to order omelet station! "

"I would leave zero stars if i could. I booked 3 rooms for my friends and I. The rooms are in desperate need of an update and a deep cleaning. My room was clean enough for the one night we stayed, my friends was so disgusting it wasn’t reasonable to ask her to stay there, so she left. Its been 3 weeks now that weve been fighting with this hotel and corporate to get a refund for an unused, deplorable room. On top of that, the elevator is bound to break at any second and breakfast quite literally gave my husband and i food poisoning. I will NEVER stay in a best western again after this experience."

"It was under construction that should be notice given before booking. We would not have stayed there if we had known"

"Great motel clean and convenient location"