Chalets in Lori Province

"Overall all is good everything "

"Overall, everything was good. The rooms were clean, the breakfast was nice, and the swimming pool was excellent. However, one staff member was enough to ruin the overall impression of our stay. Right from the beginning, the security employee standing outside behaved very rudely. Although there was available space near the reception, he did not allow us to park there briefly for check-in, even though we had arrived with our whole family and children. He communicated in a very rough manner, giving orders instead of speaking politely. Unfortunately, this experience was enough to spoil the impression of the entire stay. It would be good for a hotel of this level to train its staff in basic customer service and communication skills."

"Beautiful modern hotel in natural setting. Staff are friendly and helpful. "

"Spotless room, nice warm and causy. Mini fridge coffee and tea maker. Nice surroundings, calm and beautiful. A picnic basket with variety of breakfast food was delivered early morning. "

"Amazing place, lovely staff, pool was fantastic. Nice breakfast with good coffee."

"One of my best experiences! The service, customer support, amenities, and restaurant with amazing food! The pool and spa, hammam, and sauna are all beautiful, comfortable, and clean! This place is the best choice whether you're traveling with children, friends, or your loved one. Just go and enjoy!"

"I am always objective with my reviews, and so, accounting for the presumably very low season price, I will give a 4/5, however, I should first note, that the main reception staff (aside from the younger man) were generally miserable and unfriendly the entire time (and I stayed 10 days having extended by a further 5 to focus on some online administration). I would have been inclined to perhaps give 5/5 had they been polite and helpful, however, they would never smile, and would respond and approach you as if you were a burden to them, living as an uninvited guest in their own personal home...this is who it felt for the entire duration of my stay. Aside from the aforementioned issues regarding etiquette; for the price paid, the economy room was good. The WiFi was strangely terrible though and basically didn't work almost the entire time (though this may just be the corner economy rooms), and the shower basin was completely blocked most of the time too. Additionally, the heating wasn't really functioning (in the middle of winter), so the room would be too cold for most, however, I did like the room regardless. The bedroom area is on a mezzanine accessed via very steep stairs, and although totally unsuitable for most and very dangerous indeed, it felt very cosy nonetheless and private, and the ensuite, irrespective of the drainage issue was sufficient and new and there always seemed to be hot water. The room contained a clothes rail, sofa, side table and TV. Housekeeping was off"

"Irina was the absolute perfect host and looked after us extremely well. Our room was lovely and cosy and we had breakfast and dinner with her which was served in her own lounge! The food was home cooked and delicious and we loved listening to Irina's tales of how the town used to be. An exceptional host and we wish we could have stayed longer."

"They didn't get my expedia reservations. They found a replacement. Unfortunately this was in a building that didn't seem finished. AC didn't work. It was beyond hot in the rooms. Staff was great, but these problems made a bad stay."