In the heart of London, Westbury Hotel offers a warm welcome with in-room WiFi and tour/ticket assistance. Unwind in the lobby near the TV or explore nearby Kensington High Street and Imperial College London; guests appreciate luggage storage for added convenience.
Located in London City Centre, a neighborhood in London, Westbury Hotel is near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and Royal Albert Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Wembley Stadium. Visit our London travel guide
22-24 Collingham Place, London, England, SW5 0PZ
What's nearby
Cromwell Road
1 min walk - 0.2 km
Kensington High Street
11 min walk - 0.9 km
Imperial College London
11 min walk - 1.0 km
Natural History Museum
13 min walk - 1.1 km
Hyde Park
17 min walk - 1.5 km
Getting around
Earl's Court Station
5 min walk
West Brompton Station
12 min walk
Heathrow Airport (LHR)
32 min drive
Restaurants
The Blackbird, Earl's Court
4 min walk
Paul
3 min walk
Pret a Manger
4 min walk
McDonald's
4 min walk
Caffè Nero
4 min walk
About this property
Westbury Hotel
Hotel near Natural History Museum
Close to Kensington High Street and Imperial College London, Westbury Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
Buffet breakfast (surcharge), an elevator, and luggage storage
A 24-hour front desk, smoke-free premises, and a reception hall
A TV in the lobby, tour/ticket assistance, and a front-desk safe
Room features
All 50 rooms feature comforts such as free WiFi and safes.
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 5 for children
Things to do
TV in common areas
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Elevator
More
2 buildings
5 floors
Reception hall
Smoking not allowed
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV
Food and drink
Coffee/tea maker
More
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 8 for adults and GBP 5 for children
Rollaway bed fee: GBP 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Hotel Westbury
Westbury Hotel
Westbury Hotel London
Westbury London
Westbury Hotel Kensington London, England
Westbury Kensington London
Westbury Kensington Hotel London
Westbury Hotel Hotel
Westbury Hotel London
Westbury Hotel Hotel London
Frequently asked questions
Is Westbury Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Westbury Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Westbury Hotel?
Check-out is at 11 AM.
Where is Westbury Hotel located?
Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum, Imperial College London, and Kensington High Street. Hyde Park and Kensington Gardens are also within 1 mi (2 km). Earl's Court Station is 5 minutes by foot and Gloucester Road Underground Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Westbury Hotel Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
8.6
Location
7.6
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 82 out of 655 reviews
10 - Excellent
82
Rating 8 - Good. 257 out of 655 reviews
8 - Good
257
Rating 6 - Okay. 187 out of 655 reviews
6 - Okay
187
Rating 4 - Poor. 89 out of 655 reviews
4 - Poor
89
Rating 2 - Terrible. 40 out of 655 reviews
2 - Terrible
40
Reviews
2/10 Terrible
Lori, Toronto
3 September 2020
I was supposed to check into this hotel on May 29th 2020. Due to Covid everything got cancelled. I tried to reach the hotel myself several times about a refund or credit and no one has emailed me back. That was 3 months ago and I’m out $600. That’s no way to treat your customers. Shame on you Westbury Hotel Kensington.
Hotel très bien placé, personnel très gentil, chambre propre , très bon petit déjeuner au niveau rapport qualité prix, ce n'est pas un 4 étoile , mais un bon confort et un prix très correct pour la prestation,
The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above room. It was so loud that it woke us up. We told the receptionist to change rooms. But they said we cant. Disappointing really. I think they know the problem been there so long but ignored it.
Verified traveler
Stayed 2 nights in Jan 2020
8/10 Good
Brigitte
2 January 2020
Liked: Cleanliness, staff & service
Séjour Londres
Accueil sympathique et bon emplacement de l’hôtel, proche métro et bus, quartier agréable et commerçant. Hôtel simple et garde valises, chambre propre, petite mais fonctionnelle tout de même pour un séjour de 4 jours, bonne literie.
Simple hotel, tiny rooms (the bedroom door didn't even opened totally), not very clean (carpets should be vacuumed more frequently), breakfast was limited. The staff was nice.
Verified traveler
Stayed 4 nights in Dec 2019
6/10 Okay
Verified traveler
23 November 2019
Liked: Staff & service
Kleine und hellhörige Räume, wenn der Nachbar niest, putzt man sich selber die Nase....rein weg zur einfachen Übernachtung OK
Breakfast was good for what we paid. Would have been disappointed if we gad psid £8 each. Drinks took ages to do as hot water slow, staff kept area clean and food fresh and were friendly. The room was tiny but did the job, clean towel on bed had crisps on it when we arrived, radiator needed a good dusting. Toilet/shower room a massive let down, was dated but clean, only prob was it was almost impossible to sit on the toilet as your knees touched the wall, and your face was inches away from the wall. Kettle gad to be right on the edge of the desk for the plug to reach the socket but we managed it. Walls are quite thin and can hear neighbours. Hotel absolutely perfect for location.
Camera piccola e sporca. La mattina successiva al nostro arrivo ci pioveva lo scarico della camera di sopra in camera, scendeva liquame dai faretti sia in bagno sia sul letto e sulla moquette. Alla nostra richiesta di cambiare stanza ci é stata negata, per fortuna expedia ci ha cambiato albergo senza maggiorazione.
Stefania
Stayed 7 nights in Nov 2019
6/10 Okay
louise
7 November 2019
Liked: Cleanliness, staff & service
Welcoming and no frills, ideal for business stay
Well located for Earls Court tube and rooms quite quiet. Rooms are utilitarian but the price reflects that. Had to change rooms due to damp in first one but reception were excellent, moving me without hesitation. Did not have breakfast there for which they charge £8.
louise
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveler
7 November 2019
Liked: Staff & service
Brief visit.
Pros. Great location, reasonably priced. Quick check in and check out. Reasonably clean. 11 am checkout.
Cons. Thin walls and somewhat tired in places. Could have done with a hoover.
Verified traveler
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveler
7 November 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Quarto muito pequeno com localização excelente
Atendimento muito bom, mas o quarto é realmente muito pequeno. O banheiro também é acanhado com o chuveiro espirrando água e molhando o chão do banheiro. A localização é excelente muito próxima a estação earls court, o que facilita a ída e volta ao aeroporto de metrô.
Good value for the price, location and amenities .. staff is very helpful
Verified traveler
Stayed 4 nights in Sep 2019
6/10 Okay
Ralph
1 October 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Zum Übernachten in zentraler Lage ok
Wir haben ein Familienzimmer gebucht mit 4 Betten. Das Zimmer war wirklich sehr klein - sah so aus, als hätte man in ein Zweierzimmer noch zwei Betten hineingestellt. Möblierung älteren Standards, WLAN war mal besser, mal schlechter, jedoch stets langsam. Lage des Hotels ist gut, Sauberkeit auch. Nur zum Übernachten reichts, jedoch sehr einfach - dafür preiswert für London.
Ralph
Stayed 4 nights in Sep 2019
8/10 Good
Verified traveler
26 September 2019
Liked: Cleanliness, staff & service, amenities
Room was a little cramped but bathroom was lovely and the staff were very friendly and helpful.
The room smelled funny , like dirty, but the lady at the reception is excelent
Fer
Stayed 1 night in Sep 2019
6/10 Okay
Verified traveler
17 September 2019
Liked: Staff & service
Disliked: Cleanliness
Londra
Posizione comoda a pochi minuti da una stazione metro molto ben servita. Quartiere molto bello tranquillo e con ristoranti e bar vicini. Struttura carina, la camera e’ decisamente piccola per 4 persone... ma in camera ci si sta solo per riposarsi e via...
We checked all the reviews of the Westbury Hotel before we booked our stay. We went in knowing the rooms are small. We knew the bathrooms were going to be small (but they are ensuites) and provide no toiletries except a all in one liquid soap. We brought travel size toiletries and our normal organic bar of soap. The bathroom was not as small as I anticipated and was very clean. We booked a 2 twin bed room which was small, but the beds are comfortable. The pillows and linens were also good. We had a street side room which could be noisy at times, but once we closed the window, most of the noise was eliminated. We also requested a fan and the office staff provided one right away, which also helped with noise and limited air movement in the room. The location is key and super close to Earl's court tube station. There are several excellent pubs in the immediate area as well. Also, the local Sainsbury (grocery store) is only 2 blocks away. Overall, the Westbury met all of our needs, it isn't a 5 star 250.00 pound per night type of place, but for the price and ensuite bathrooms it's good for a budget stay in London!
Joe
Stayed 7 nights in Aug 2019
6/10 Okay
Verified traveler
25 August 2019
Liked: Cleanliness, staff & service
Trånga rum och trångt i matsalen. Bra städat och trevlig och hjälpsam personal
Don’t stay upstairs on 4th floor in the summer. No ac and way too hit on the 4th floor with small windows that can’t cool things down.
This place is all about location in Kensington. That’s it. The rooms and bathrooms are small.
Upon arriving, was told that despite choosing a Twin Room that is deemed a "request" and not guaranteed. Of course, that is literally the exact opposite of how the hotel industry works, so I was immensely peeved. Front desk staff was atrocious beyond all recognition and cared little for common niceties. Room was no bigger than a prison cell and was similarly furnished. Stay away if you want a relaxing place to rest your bones after a day in the city.
Verified traveler
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveler
29 July 2019
Liked: Cleanliness, staff & service
Situation proche métro, mais pas de clim...
En période de canicule à Londres, difficile de dormir dans une chambre non climatisée. Voisins du dessus extrêmement bruyants : bruits de pas pendant plus de 2 h de la chambre du dessus entre 22h et minuit. Notre chambre était la 308. Hôtel bien situé entre 2 stations de métro, et proche arrêt Big Bus. Le personnel est efficace et aimable.