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The Victoria

4.0 star property
Guests can enjoy the flavors of British cuisine at the Conservatory restaurant or relax in the peaceful garden at this Mortlake neighborhood inn

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The Victoria inn offers a quiet retreat in Mortlake with its garden and welcoming bar. Travelers appreciate the British dishes served at the Conservatory restaurant, the convenience of in-room WiFi, and the attentive staff that previous visitors consistently praise.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Room options

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Showing 1 of 1 room

View all photos for Double Room

Double Room | Egyptian cotton sheets, hypo-allergenic bedding, iron/ironing board

Double Room

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in Mortlake, a neighborhood in London, The Victoria is near a train station. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Richmond Park and Hyde Park. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
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Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT

What's nearby

  • red deer,Cervus elaphus in richmond park, london
    Richmond Park
    4 min walk - 0.4 km
  • London which includes a river or creek, street scenes and heritage architecture
    Thames River
    16 min walk - 1.4 km
  • Thames Path
    Thames Path
    16 min walk - 1.4 km
  • Royal Botanic Gardens, Kew which includes a park and flowers
    Royal Botanic Gardens, Kew
    11 min drive - 2.1 km
  • Richmond Green which includes autumn leaves and a park
    Richmond Green
    12 min drive - 2.7 km

Getting around

  • Kew Gardens Underground Station
    5 min drive
  • Mortlake Station
    16 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • Artisan Coffee East Sheen
    12 min walk
  • The Victoria
    1 min walk
  • The Plough, East Sheen
    5 min walk
  • Harris + Hoole
    9 min walk
  • Grilandia East Sheen
    7 min walk

About this property

The Victoria

Upscale inn near Richmond Park
Located close to Hyde Park, The Victoria provides a coffee shop/cafe, a garden, and a bar. The on-site British cuisine restaurant, Conservatory, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, luggage storage, and wedding services
  • Newspapers in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Victoria feature comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

Frequently asked questions

Is The Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at The Victoria?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Victoria?

Check-out is at 11:00 AM.

Where is The Victoria located?

Located in Mortlake, this inn is 0.2 mi (0.4 km) from Richmond Park and within 9 mi (15 km) of Hyde Park and Buckingham Palace. Wembley Stadium and Piccadilly Circus are also within 9 mi (15 km). Kew Gardens Station is 28 minutes by foot and Kew Gardens Underground Station is 28 minutes.

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Reviews

The Victoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 199 out of 324 reviews
Rating 8 - Good. 94 out of 324 reviews
Rating 6 - Okay. 20 out of 324 reviews
Rating 4 - Poor. 8 out of 324 reviews
Rating 2 - Terrible. 3 out of 324 reviews

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Friendly staff, great food & good value rooms in a great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Good room and excellent breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Victoria. The staff were friendly, the bar and restaurant was great and our room was very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was also great. Fantastic restaurant. Would stay there again no questions asked.
Stayed 1 night in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay at the Victoria. I like the location. My room was good. Breakfast was good and the evening meal was enjoyable in nice surroundings.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Fabulous stay such a warm and friendly welcome. Food was amazing . Room was very clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with friendly and helpful staff. The room was clean and had everything we needed. The continental breakfast was delicious. For the purposes of our trip to London the Victoria was a convenient location. I would definitely recommend and should we need to stay in the area again I would stay here.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hidden gem

We stayed for the Rugby World Cup weekend and used this as a base. Very friendly staff, lovely food and overall we would stay again when we come down for the rugby
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and nice location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday stay.

The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Great location, food likewise.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff the rest so so

Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly host and professional. Lovely decorated small room.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Victoria for 2 nights as we were going to the rugby World Cup final at Twickenham. We parked at the rear of the hotel before checking in, which was quick and straightforward. The room was cosy, comfortable and clean. We ate in the restaurant the first night. The food was delicious and the servings were generous and the staff were attentive. We had a cooked breakfast Saturday and the continental Sunday. Both were tasty. Overall we had a great stay and would highly recommend staying here
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful. The continental breakfast was really good too
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Kew

Lovely rooms in a tranquil part of south west London attached to a charming pub. Absolutely perfect for a visit to Kew Gardens and Richmond. The rooms were nicely decorated with comfy beds and everything you would need in them; tea, coffee, hairdryer, tv and nice little en suite. Continental breakfast was extra special with each visitor receiving a freshly prepared serving, inclding fruit salad, luxury yoghurt, salami and cheese, toast and the nicest brownie you could hope for. Great choice of hot drinks and cereals too. Would definitely stay again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location. Friendly staff and really good breakfast. Have stayed here twice now and would highly recommend.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff excellent. Rooms clean and good would definitely stay there again.
Stayed 2 nights in Jul 2024