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"The bar had a great view of the London bridge "

"Good clean room, can be noisy but to be expected in a London hotel room. Would recommend"

"I found the hotel to be in an excellent location i.e. walkable to many attractions. Transportation and eating options are also close by. The staff is friendly and accommodating. The only negative worth mentioning would be the security staff. When returning to the hotel in the early evening, security staff members are inside the doors where they are unfriendly and look at you as something other than valued guests. They alone will cause me to pause before selecting this hotel on a return visit to London."

"We went for dinner at the restaurant and the attendant asked at the door about food allergies. I said, yes, no garlic please, they brought a book with every meal they offered and all the ingredients listed. I picked the grilled chicken with goat cheese as garlic was not listed. 15 minutes later the server stated that the chef said there is garlic. I stated that there is clearly a discrepancy between their own departments that can cause a medical issue for a customer. The restaurant manager came over and instead of apologizing, he said that my only choice was to pick something else, no recommendations of what that meal was as they add garlic to almost everything. Finally I order the salmon and a Caesar salad. We waited 45 minutes to get a meal. No apologies, no we are going to correct our own documents, we fell that we were causing the problem. We stay there because is the most convenient hotel for our frequent trips to Heathrow Terminal 5. The hotel is beautiful, super clean and worth the price since you don't need to take any transportation, you just walk in from the terminal. We will stay there again but might not eat at the restaurant."

"Really cool hotel with an amazing location. Great fun to walk along the Thames. Near the train. Walkable to the Globe Theatre which we really enjoyed. The bar has a cool vibe and great bites to eat. "

"I travel by myself and I have to say I feel so safe and secure in this hotel - even though it’s large I never feel worried."

"Long windy corridors Food pretty good"

"Breakfast was fresh and really good"

"Great location. Clean and great customer service. "