6/10 مقبول
Lucy
مسافر برفقة شريك
12 ديسمبر 2025
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، وحالة المنشأة ومرافقها
While the room was lovely - clean and wonderful, and the front desk staff were amazing - the breakfast was utterly bonkers.
We came down at around 9:30 on Saturday - a time when I would expect Breakfast service to be in full swing. There were maybe twenty-twentfive covers and two members of staff on.
Whilst both members of staff were curteous, there was a brusqueness to their service that, on its own, would have been fine - but coupled with no coffee left in the filter machine, no clean mugs, three sad pastries, and warm apple juice on a sad little trestle table in the corner of the restaurant it left a distinctly sour taste in my mouth.
Look, I get it. No one wants to be at work on a sad saturday morning in december, but having to ask for cutlery multiple times, and a glass for the blood temp apple juice felt a stretch too far, to be honest. I've had better breakfasts in road side Ibises. So the be in a Breakfast restaurant of a hotel that's supposedly Marco Pierre White - I think that's lowkey embarassino.
All I really wanted was a cup of coffee, a hot one. I wanted some oat milk, and a pastry - and I think the mini bake in the oven pastries from Lidl on offer are also a bit embarassing too.
Additionally, the wait staff were pretty glacial - which, for a resto with like 25 people in it, most of whom are serving themselves, seems a bit rich!
Lucy
أقام ليلة واحدة (1) في شهر ديسمبر عام 2025