"Good central location very close to Russell Square tube station. The hotel provides great value and high standard of accommodation. However, our stay coincided with a high Sunmer temperatures in London and the bedrooms have no air conditioning, although a fan was provided, but this inadequate. During the booking process there was no reference to there being no AC in the bedrooms. I’d recommend this hotel but not during June through August."

"Overall, I had a decent stay here. One thing to note is that the rooms did not have AC, which made sleeping uncomfortable at times. The hotel did provide a fan, and it helped somewhat, but it still wasn’t ideal—especially during the heatwave. I found myself spending time in the lobby instead since it was air-conditioned and much more comfortable. I was also a little surprised that there wasn’t a fridge in the room. The staff was always nice, welcoming, and helpful throughout my visit, which I...

"We arrived at the Royal National Hotel on Sunday the 28th of June. When we wanted to check in and we were first in line, however before even being greeted the employee at the desk just walked away without even greeting us, we waited for over 20 minutes to be helped being checked in, we find this extremely rude especially since the other desks kept helping people behind us in the queue. After checking in we headed to our room which was well, fine. Some scratches on the wall but clean. No AC and...

"Hotel was in a great location, lots of restaurants around. Nice park across the road. Lobby and restaurant/bar area very nice, staff were friendly but BEWARE if you are going in the summer months the rooms DO NOT have air con which in this heatwave made the room unbearable. There isn't a fridge either and we could only get one if we needed it for medication. The room had a fan but didn't help much due to the heat. The room was hotter than outside (outside was between 20-30 degrees) didn't sleep...

"Unhelpful staff, room"

"This is my second stay at this hotel in a little over a month. It is a very charming historic building that's been stylishly updated in a books/authors/library theme consistent with the academic setting of many nearby universities. I stayed the first time in a large 1-bedroom apartment and second time in a smaller standard double room. Both rooms were very comfortable, nicely decorated and included very nice amenities. Despite the hotel's convenient location to many popular places and...