"The room was very small, and the bigger problem is that it gets extremely hot during the day. There's no air conditioning, and the windows only open partway, so there's no way to cool the room down or get proper airflow. I didn't sleep well the whole stay.
Housekeeping was also a letdown — the towels had stains on them and hair, so I ended up drying myself with napkins. That's not something you expect at any price point.
On the positive side, the front desk staff were genuinely helpful and...
"My overall rating would have been excellent. The location is superb and convenient for my purposes in London. However, I had a upgraded room that had the window open to the main road with high noise levels. It's not exactly the fault of the hotel but it made the night a little uncomfortable. The representative at the check in desk, Goolabee (or something close, please forgive if I messed up the name) was especially helpful and was a good ambassador of the hotel. Funny, despite the night's...
"I do really hate to write negative reviews, but the staff were frankly morose and a bit unhelpful and the hotel itself gave more of the impression that it was made to cater to people who check in without luggage, if you understand what I am trying to say here. The reception I got made me not have confidence in even commenting on the stained, thin towels.
On the positive note, it is in a wonderful location. You are right by the train and by the British Museum in a safe area. I went on an...
"The hotel had only re-opened after a major refurbishment . I only checked-in less than a week after re-opening. Everything needless to say was spotless and totally brand new. The staff were superb and well-trained and very helpful. Breakfast was a joy and the dining area was superb, a great panoramic view of much of central London.
Probably the best hotel I've ever been in to date. I can totally recommend it"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.