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"Problem with staff taking drinks orders and paying attention to customer. Spa over booked and cost to use. Overall hotel is a good stay but is a bit out of the way from Liverpool City Centre. "

"Super hotel in an ideal location for shops & sightseeing, & not too far from local railway stations."

"Very clean room , lovely decor . Staff was lovely and friendly ,looking forward to having another stay "

"Friendly staff"

"The only thing wrong with this stay was the Breakfast. Only 1 coffee machine working which caused a large que, no tea bags. Only eggs available were the already prepared scrambled egg. When I asked for fried eggs I was told it wasn’t an option to have any other eggs. Apart from that room all good and remainder of breakfast was good. If I travel from Liverpool airport again I more than likely stay at the Prem Inn."

"Room was dirty, stains in bathroom plate in doorway, carpets old and dirty, itchy all night in bed. Location is greasy for liverpool docks but a long walk to the city shopping like Liverpool One. Far better hotels in the city. Was fist out in a room tha I refused! Paid more for a similar standard room but an amazing dock view- that was the best thing about the stay and it was superb view wise."

"Had a fantastic stay at the Atlantic for my husbands birthday. One downside we had not been told to check-in our car registration number plate so we were given a £100 fine. Also had requested fridge in room which it was not. Had to contact Reception by messaging and this was not responded to so had NO fridge. "

"Most staff were friendly and very helpful. Room was clean only issue with the room was the lights above the bed were not working.spoke to reception so they gave me a standard lamp for the night as the maintenance were away home. Which worked well for me"

"Room was very tidy and the staff are extremely friendly "