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"Good staff, but the property is pretty run down."

"Elegant, Historic Hotel with lots of Old World Charm. Rooms are clean and cozy and nicely Updated with modern fixtures and features....Convenient location very close to the Ordway Theater, Roy Wilkins Auditorium, and The Grand Casino Arena. "

"Best bartender ever."

"Really clean and comfortable!"

"Our stay was great. The staff was very gracious as we had a flight mixup and needed to stay about 1.5 hours over checkout. "

"Went with our group,everyone’s room was ready except ours for some reason, waited 3 hours for our room then we were told the room is still not ready,was given a different room witch was not clean, lamp broken in liv room and had a bad smell like mold or something! Not happy with this hotel "

"Great place to stay for a great price. "

"This was our second time staying at this hotel and I can honestly say that this is one of the only hotels that my wife and myself will choose to stay at. The staff is great, the restaurant is amazing and also has great staff as well! There was a bit of miscommunication when it came to the parking and the added on extra that Expedia offered for (Breakfast for two), but the front desk agent Zac went above and beyond to try and make it right. He helped make our experience even better and treated us like family. This is a main reason we will be staying here more in the foreseeable future. Thank you for a great experience Zac and the Royal Sonesta staff. "

"The room was clean and comfortable "