Hostellerie du Pas de L'Ours Relais et Chateaux

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Luxury
5.0 star property
10

Exceptional

Mountain elegance with Michelin-starred dining

Perched on a hill, this stylish hotel offers breathtaking mountain views and serene surroundings near Crans. Indulge in the Michelin-starred dining, luxurious spa treatments, and relax by the indoor and outdoor pools for an unforgettable stay.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

A wooden cabin-style bedroom with a bed, red pillows, and a red blanket.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern bedroom with a wooden bed, a desk with a laptop, a fireplace, and a view of the outdoors.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite

A bedroom with a bed, a small table, a fireplace, and a staircase.

Loft Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Open Suite

A cozy cabin interior with a wooden interior, a fireplace, a TV mounted on the wall, and a desk with a laptop and a plant.

Open Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

A modern living room with a fireplace, wooden walls, and a cozy seating area.

Family Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Chalet Suite

A cozy log cabin interior with a fireplace, a dining area with a view, and a bed with a view.

Chalet Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite des Ours

A rustic interior with wooden walls, a cowhide rug, a cowhide sofa, and a dining area with a table and chairs.

Suite des Ours

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite Polaire - 2 persons

A wooden interior with a dining table, white chairs, a lamp, and a cow skull decoration.

Suite Polaire - 2 persons

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 4 persons

A wooden-paneled bedroom with a large bed, a window with curtains, and a framed picture on the wall.

Suite Polaire - 4 persons

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Lens, Hostellerie du Pas de L'Ours Relais et Chateaux is in the city center and next to a golf course. Golf Club Crans-sur-Sierre and Leukerbad-Therme are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rue du Prado. Alpentherme Thermal Baths and Grimentz Ski Resort are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Lens travel guide
Map
Rue du pas de l'Ours 41, Lens, 3963

What's nearby

  • Crans-Cry d'Er Gondola
    6 min walk - 0.6 km
  • Rue du Prado
    8 min walk - 0.7 km
  • Golf Club Crans-sur-Sierre
    11 min walk - 0.9 km
  • Casino de Crans-Montana
    4 min drive - 2.1 km
  • Montana - Cry d'Er Gondola
    5 min drive - 2.5 km

Getting around

  • Randogne Montana Station
    4 min drive
  • Sion (SIR)
    32 min drive

Restaurants

  • Café Bar 1900
    8 min walk
  • Restaurant Molino
    7 min walk
  • Hôtel de L'Etrier
    1 min walk
  • Taillens
    10 min walk
  • Mosaic
    3 min drive

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

  • Luxury family-friendly hotel near Golf Club Crans-sur-Sierre
  • Located close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux provides an adjacent golf course, a poolside bar, and a terrace. Active travelers can enjoy cycling at this hotel. Treat yourself to a hot stone massage, a body treatment, or a body wrap at l'Alpage, the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool
    • Continental breakfast (surcharge), a free area shuttle, and bike rentals
    • Valet parking (surcharge), babysitting (surcharge), and smoke-free premises
    • A porter/bellhop, laundry services, and a banquet hall
  • Room features
  • All guestrooms at Hostellerie du Pas de L'Ours Relais et Chateaux offer comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Jetted tubs, designer toiletries, and hair dryers
    • Balconies, childcare services, and heating

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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Frequently asked questions

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for CHF 35 per day.

What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-out is at noon.

Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostellerie du Pas de L'Ours Relais et Chateaux located?

This family-friendly Lens hotel is located in the mountains, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 mi (40 km).

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Reviews

Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 22 out of 23 reviews
Rating 8 - Good. 1 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best dining in town, lovely chalet feel rooms.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great localion. Amazing atmosphere and very kind and professional staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful chalet style hotel.

We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sus instalaciones, la decoración, la atención del personal.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux !

Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel avec un excellent accueil

Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel.
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort