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"Great location to stay with a clean rooms and comfy bed"

"The rooms haven't really been updated since the hotel first opened. The windows barely work as double glazed anymore, letting in the cold and noise. I wouldn't like to stay here in winter. I'm sorry, but just putting a heavy curtain in front is not enough. I love the place for it's location and many memories but I'm having serious doubts about staying here again. The staff are lovely but under a lot of pressure. I didn't eat here but the bar was so empty I wouldn't bother. Lots of promotion about the Leonardo loyalty scheme claiming that you get cheaper rates by joining, every time I tried this Hotels.com came in cheaper, so compare before you book (if you really have to)"

"We arrived soaking wet and didn't get a friendly welcome from the receptionist . She just told us our rooms were in the cottages near the entrance and handed over the keys sayig all informaion was in our rooms.. No warmth at all... We found our rooms to be groundfloor quite nice and beds were comfortable.. Unfortunately, there was loud creaking overhead as the people moved around upstairs.. It was very noisy and seemed to go on for hours. Also the traffic noise from the busy road was awful! The breakfast was fairly basic but ok. We would not return.... "

"Great weeks stay. Breakfasts were superb, great choice. Ate a couple of nights at the hotel,evening meals we had were very good. Hotel in a beautiful setting."

"The staff on the bar the first night we stayed just didn't seem to want to be there. "

"Clean room, staff were helpful free parking, and a good choice of breakfast"

"Lovely castle. With great views! Room nice however Bathroom in room was a cupboard which let the room down. Breakfast was nice however overpriced for a limited selection, would be nice to have eggs royale for example. Also staff were very mixed on what was and wasn’t gluten free… a vegetarian breakfast was served instead. Not worth £17.50. "

"Lovely stay. Great hotel and location. Room was fantastic as were the staff. Randomly they don’t sell crisps or peanuts at the bar - which I thought was odd. Still a 5 star stay though."

"Great size room, easy check in, secure affordable parking "