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"Staff were so helpful and friendly, best hotel I’ve been in for a long time. Nothing was too much trouble and so polite without effort. "

"The hotel was pleasant enough and I liked the fact that the building had character i.e. beams and roof trusses etc. The staff were polite and helpful. My only gripe was that there was no water or mini bar in the room. When I arrived, I’d been travelling all day and was thirsty. I was disappointed when I discovered there was no bottled water in the room. This is something I’ve come to expect from hotels as I’ve this in most hotels I’ve stayed in. "

"Lovely stay, clean spacious room and great amenities "

"Great reimagining of splendid, huge, brick dockside building from Liverpool’s illustrious past. Sumptuous suite. Staff can’t be faulted. Good value. Crazy room numbering system or was it me being dim?!"

"Hotel was Fabulous Start to finish, over all experience was great. Room was clean as well as the hotels other amenities. Would definitely be back and highly recommend "

"Did the job and was a place to lay our heads "

"Village hotels system wouldn’t even give me a refund after I booked the wrong day and had to book there last minute at 22:20"

"Fabulous hotel, lovely food, small bedrooms."

"Our whole experience was excellent and the staff very helpful, as you might expect in Liverpool! No hesitation in staying again"