Residences in Lancashire

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "

"I booked this Hotel, Primary for the Spa and Gym, On arrival was told that its all closed due to the refurb, apparently Nobody was Told , even the staff."

"Stated in a comfort double, nice room. Staff were great and very helpful"

"Lovely surroundings and great atmosphere "

"Fantastic apartments everything you could possibly need. Beds are amazing great shower can’t wait to return . Also visited the beauty cabin for a lovely massage at a great price "

"Good central location "

"We stayed at the Villa for 2 weeks. The staff are exceptionally friendly and can’t do enough for you especially Caitlin the Reception Manager and all her Team and also the lovely bar staff Ian and Gosia sorry there were others too but I failed to get their names. The rooms are very clean again the cleaning staff are extremely friendly. The food we ate in the restaurant was very enjoyable. We stayed in the disabled room which is a little tired and in need of updating but the new owners are already in the process of renovating the rooms. The hotel is dog friendly and is set in beautiful grounds. Would definitely recommend this hotel 5* "

"Hotel.com stated the room is soundproof unfortunately this was not the case the room on the 1st floor I sat to do work with my laptop by the double glazed windows I could hear noise coming through. tggggggrroomtheroom "

"Ambience was great and apartment "