Find Hotel with a Concierge in Lake Neuchatel

"Excellent location for shopping and restaurants and very comfy bed all at a reasonable price. Wifi good. Note however that room air conditioner not working while outside air is "fresh" according to staff, but room was a bit warm so we had to open windows. The only problem with that is the noise all night from the street. Which probably explains why the hotel provides ear plugs next to the bed."

"Great location in Bern near to the train station and right in the centre of Bern's Old Town. The staff were helpful especially Charles who helped with restaurant bookings and other queries. The rooms were nice and cleaned to a a very good standard. I would highly recommend staying here."

"Great property by old town. I had a Lakeview room which was wonderful. I cut my foot on some broken glass in the room which was unfortunate but otherwise nice facility."

"Beautiful, quiet hotel. Well trained staff "

"Great location. Luxury amenities with very friendly staff"

"It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain."

"The building is amazing and has lots of parking places. the rooms and fitness facilities are a little bit outdated. But what I didn’t enjoy was the dinner experience, it took the waitress 30 minutes just to give me a menu and it seemed like she was paying more attention to French speaking customers and none to non French speakers. For the price I expected a better service"