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Richmond Suites

2.5 star property
Travelers find a perfect balance of productivity and relaxation at this retreat, where a cozy fireplace welcomes them back from networking events

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Richmond Suites connects to the convention center for seamless business trips. Guests enjoy a free breakfast buffet before meetings in dedicated rooms. After work, unwind at the outdoor pool deck or charming garden. Staff offer tour assistance for exploring the area.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

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About this property

Richmond Suites

  • Hotel connected to the convention center
  • At Richmond Suites, you can look forward to a free breakfast buffet, a terrace, and a garden. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking
    • Breakfast (surcharge), extended parking, and express check-in
    • Coffee/tea in the lobby, a TV in the lobby, and barbecue grills
  • Room features
  • All 100 rooms boast comforts such as premium bedding and pillow menus, as well as perks like air conditioning and separate dining areas.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch HDTVs with premium channels
    • Balconies, separate dining areas, and refrigerators

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per week, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately USD 1 per person
  • Pet deposit: USD 25 per night
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Richmond Suites have a pool?

Yes, this property has an outdoor pool.

Is Richmond Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 25 per night and a fee of USD 50 per pet, per week. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Richmond Suites?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Richmond Suites?

Check-out is at 11 AM.

Where is Richmond Suites located?

Located in the heart of Lake Charles, this hotel is within 1 mi (2 km) of Northgate Shopping Center and Goosport Park. Eastown Shopping Center and Kayouche Coulee Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

6.4

Cleanliness

6.6

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 206 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 205 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It's the best I like the staff very honest I liked kitchen bath everything it's nice
Stayed 7 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Dogs barking all night, I love pets I also love my sleep
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Richmond Suites was great.The clerks are very helpful.This is a nice clean place. They have a pool laundry and free breakfast every morning.I also love the way that theyre seperated by buildings ,and it also had a balcony
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Kiara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The room was very dirty, dusty and full of spider webs. They didn’t have any amenities, no small towels no housekeeping . They bedroom part of the room was very hot . The lights didn’t work properly they flickered it was a horrible stay but I didn’t complain because it was Christmas and they didn’t really have workers there to complain to . Definitely not going back
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. The people are awesome. Love the reakfast and the rooms are auper blean
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Thank you for the service hope to stay again soon.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Pdfgarcia

Liked: Staff & service
Just needs a little tlc to the property and upgrade other than that its a great place to stay
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Toreen

I canceled my reservation
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
FILTHY CONDITIONS. Pet fee unreasonable. Ice machines out of service. Unsanitary.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Monique

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Room was disgusting. Towels were dirty. One had a booger. Tub was so filthy we did not take a shower. Felt uneasy and unsafe. Did not sleep all night feeling like someone would break in room or car. Look up the crime rate in the area. There was a guy on the stairs smoking a cigarette and he made us feel uneasy.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony was cool...................................
Stayed 1 night in Nov 2019
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room..lousy tv...pet friendly is good...quiet too!
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness
The pictures looked nothing like the facility. It’s the worst and oldest/outdated hotel I’ve ever been to
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
The room was built well We had an event at the event room It was a short walk to attend. Also like the fact of breakfast. Overall My price was the best
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, free breakfast is Good , offering different products in the bathroom. Very old, needs renovation.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet people were very respectful I would recommend this property to anyone
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I was very satisfied with hotel staff was all very kind.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its nice place to stay some rooms are better than other but over all its one of the nicest for a decent price
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Workers are very nice love the balconey view
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything expect the pool is not avaiable
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Attilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are other options. Stay away from this one.

Room was dirty, pieces of paper on the floor, dust everywhere, burned covers, sigarette marks in the bathroom, faucet in the shower couldn’t be turn off and had a constant leakage, wifi didn’t work, A/C very loud had to turn it off to sleep. Breakfast very poor only precooked eggs and sausage and it was not good, NO water to drink, employees at breakfast picks food and eat in the back. Person at the reception not gentle at all and didn’t do anything to help the situation. Worse hotel ever. Awful experience.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balconey view is very nice. I have always loved this hotel. The high ceiling are veey nice as well very spacious.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

I liked that the property was close to the interstate and multiple stores, that was very convenient. I disliked I stayed there longer than 7 days and I feel that housekeeping could have did a better job. I should not have to ask or remind them to bring clean towels or to do a good cleaning to the room.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view staff is great nice breafast will comw back soon
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible experience

The hotel needs remodeling and up on leaving to go meet family people in the parking lot started shooting . Also on Checkout day house keeping started calling my room phone at 9am then at 10 . I will never stay again and it is not recommended
Stayed 2 nights in Oct 2019