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" ⭐⭐⭐⭐⭐ This hotel truly exceeded expectations. From the moment I arrived, everything was spotless—the level of cleanliness was exceptional and immediately noticeable. The staff were outstanding: warm, professional, and genuinely eager to help at every turn. Any request was handled quickly and with a smile, making the stay feel effortless and welcoming. The atmosphere of the hotel is calm and well cared for, which made it a pleasure to return to each day. It’s clear that great pride is taken in both service and standards here. I would not hesitate to stay again and would highly recommend this hotel to anyone looking for comfort, cleanliness, and truly excellent hospitality."

"M"

"Excellent "

"Great hotel and will definitely stay there again. All the staff were lovely and the hotel was nice, clean, and once in your room, quiet. I didn't realize that the pool had no heating, so that was a bit of a bite even in warm climes. Breakfast got a bit repetitive and the tongs were a bit gross. But this is minor! "

"The staff were lovely, the food was good and the location was great "

"The staff were friendly and helpful :) Tortella is a quaint town surrounded by beautiful nature and Hotel Alta Garroxta is a great jumping off point! "

"Visually beautiful hotel with gorgeous gardens . On Sunday morning there was very good live music outside. Staff were all very friendly and helpful . Our room was stylish with very comfy beds and large modern bathroom. Only a few hangers in wardrobe but was no problem to ask for more . Would have appreciated better tea and coffee making facilities as there was just a pod machine to make espresso . I needed an iron and staff were very helpful, bringing it to our room . The breakfast was buffet style with the option of ordering hot food or yoghurt and fruit . I was reluctant to eat from the buffet as the food wasn’t covered and there were flies around . I ordered poached eggs on the first day but they were very undercooked, omelette second day, again undercooked . I found my best option to be yoghurt and fruits - toast and preserve . Tea and coffee were both good at breakfast too . I ended up enjoying this more than a cooked breakfast. Again staff really lovely . Hotel was undergoing some building work during our stay but that was no problem. "

"Everything went well except for the key, which kept not working. Other than that, everything was perfect! The location is quiet, but it’s only about 7 minutes from the train station, with a direct train to Sagrada Família and the city center. If you’re craving good pizza, there’s a great place just around the corner, and a bakery right in front of the hotel. For seafood lovers, there’s an all-you-can-eat restaurant nearby that’s very affordable! The breakfast offers plenty of choices, and the staff are very accommodating. "

"Cosy hotel, friendly staff. Quite big parking place. Breakfast was basic"