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"Staff in club lounge were amazing. We did go for breakfast in general restaurant and it was a bit hectic so we kept to the club lounge for our remaining stay. Our housekeeper Nancy (749) had our room spotless and was friendly, in fact all the staff in the hotel are friendly and this makes for an inviting and relaxing stay. We have stayed 5 times now and will return with preferred club. 3 out of 5 have been club so we obviously enjoy the extras that club offers, in particular the terrace and of course club lounge for breakfast. Oh also the live music at breakfast really does make you know you’re at a premium hotel. Feliz Navidad 🎄 Robert and Anne x"

"Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing! "

"Nice hotel, nice pools, good entertainment, fresh (very cold) pools. Good food. "

"Awesome holiday hotel was lush "

"Amazing property. Definitely coming back."

"Lovely hotel"

"Superb place. "

"Everything is fine. Just that the garage spaces are too narrow so we had to go to another parking garage"

"Can't beat it for the price! Spacious room.. a little outdated but spotless and comfy. Everything you need. Lovely views! The thing that really made it are the people. The staff in the paradise pool bar were the best! Nothing was ever a problem for them and you genuinely felt very welcome even when they were busy! Also the staff in the Romys bar upstairs and the entertainment staff were just fab. We only had one meal in Zacharys but the food was lovely! The hotel is located bit of a walk up the hill from the beach but it wasn't a problem for us. Taxi approx 5-6 euros from fanabe beach. The pool was freezing! But we were here end of November when the temps are lower than average. It would probably be quite refreshing in the summer months! Overall excellent! We will be back! "