Nestled near Arenal Volcano National Park, Hotel Arenal Lodge offers an escape with a delicious breakfast and relaxing spa treatments. Indulge in garden views at La Fortuna restaurant or unwind by the outdoor pool surrounded by sun loungers and umbrellas. The helpful staff has left a lasting impression on previous guests.
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Frequently asked questions
Does Hotel Arenal Lodge have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Hotel Arenal Lodge?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Arenal Lodge on 28 May 2026 start from AED 500, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Arenal Lodge pet-friendly?
Yes, Hotel Arenal Lodge allows cats and dogs (limit 2 total).
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Arenal Lodge?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Arenal Lodge?
Check-out is at 11:30 AM.
Where is Hotel Arenal Lodge located?
This family-friendly La Fortuna hotel is located in the mountains, within a 15-minute walk of Lake Arenal and Arenal Volcano National Park. Wellness Park Costa Rica and Mistico Arenal Hanging Bridges Park are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property features a collection of buildings offering various room types. Our chalet, located at the top of the property, was spacious and provided stunning views of Arenal Volcano.
Close Arenal volcano , the Mountain View rooms offer unparalleled and breathtaking views of the Arenal Volcano. The access road is not for the faint hearted but you are rewarded with amazing scenery.
Our room was very basic and outdated compared to other properties we stayed at in Costa Rica. Had to call staff to spray for cockroaches and ants, turn hot tub up and jets back on, nothing special about food, view of volcano from pool was awesome but pool is freezing cold.
Great place. Highly recommend one of the cabin on the hill. The view of the volcano is breathtaking and being able to see it from your room’s window is priceless. Also, the place is kept very clean and the restaurant serves very good food at affordable prices. Overall it was a very good experience
It was a great stay. The staff were very attentive and the room was clean and spacious. We could see the volcano from our balcony and you can’t beat the price.
Pros:
Incredible views (even better than expected)
Friendly and helpful staff
Good breakfast
Cons:
Location is quite far from most attractions and restaurants
Steep, intimidating driveway (gets easier, but still slow to navigate)
Rooms are dated; we also had a few critters in ours
A/C didn’t work very well
Limited front desk hours (7 AM–9 PM) made early checkout inconvenient
Pool was cold and jacuzzis were only warm
No towels available at the pool (we found out the hard way)
Beds were very firm (though we still slept fine)
Overall:
Great views and staff, but the remote location and dated facilities made it feel more like a 3-star experience than a standout stay.
Dylan
Stayed 5 nights in Mar 2026
Verified
8/10 Good
charles
20 January 2026
Liked: Cleanliness, staff & service, amenities
Chalet was very dated. Small tv and hard bed. Sofa and recliner were very dirty with years of use. Staff were all outstanding. Restaurant was nice clean and staff efficient,food was good.Prices were also quite reasonable
Great experience! Views are incredible, pool / hot tub were awesome, lots of trails around the property, great staff and restaurant food was the best in the area! Would highly recommend
Lydia
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Anshuman
29 December 2025
Liked: Cleanliness, staff & service, amenities
Room condition could have been better. specially bathroom. Lobby, restaurent - excellent. Breakfast - great
Anshuman
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Susan
27 February 2026
Liked: Cleanliness, amenities
Yes the staff was warm and friendly
The rooms were clean but cold and damp because it was cool and rainy. There was no way to take the chill off the took. Clothes ended up damp. My passport in the safe ended up curling up because of the damp