Travelers find comfort and convenience at this well-located property where friendly staff provide excellent service and everything needed is within reach
Just steps from Sanjusangen-do Temple, Rakuten STAY Kyoto Station serves as an ideal base for exploring the city. Guests can connect easily with in-room WiFi while the attentive staff stands ready to assist with any needs, creating a hassle-free experience.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Towels are not provided for children age 5 and younger.
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is Rakuten STAY Kyoto Station pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Rakuten STAY Kyoto Station?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY Kyoto Station on 14 June 2026 start from AED 212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Rakuten STAY Kyoto Station doesn't offer parking.
What time is check-in at Rakuten STAY Kyoto Station?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Rakuten STAY Kyoto Station?
Check-out is at 10:00 AM.
Where is Rakuten STAY Kyoto Station located?
Located in Shimogyo Ward, this hotel is within a 15-minute walk of Kawaramachi Street and Kyoto Tower. Fushimi Inari Shrine and Kiyomizu Temple are also within 2 mi (3 km). Kyoto Station is only a 4-minute walk and Kujo Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 66 out of 106 reviews
10 - Excellent
66
Rating 8 - Good. 25 out of 106 reviews
8 - Good
25
Rating 6 - Okay. 7 out of 106 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 106 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 106 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Mark
12 February 2026
Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Hotel was well positioned and close to the Kyoto train station. Great place to stay.
Comfortable room. Just a few minutes walk from JR Kyoto Station. Limited staff hours but that was not a problem. Easy check in check out. Clean and quiet.
Very close to Kyoto train station. Laundry services just down the street. Many food option within walking distance and a 7-11 just a half of a block away.
It was a fantastic experience as we prefer simple and basic services. Given the prime location, relatively spacious room, it is a real bargain to stay.
The hotel had big rooms and was close to Kyoto station and was quiet. I would have liked if it had a washing machine available but they did provide a folder with information on the closest laundromats.
Very new and clean. A little longer to walk from the rain station though. Staffs are friendly n check in and check out is easy. Check out timing at 10am is a little earlier than most hotel, no laundry facilities is one downside of the hotel.
Wiann
Stayed 2 nights in Oct 2023
Verified
6/10 Okay
Graham
16 July 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic budget Kyoto hotel
This is definintely a budget stay location. A short walk from the train station once you know where you are going. The rooms are smallish and basic and not that comfortable, although the automated access process may suit some travellers.
Beds were a little form for our liking and the pillows insubstantial making the sleep quality not the best.
The location is a little awkward from the station unless you get the right exit and it feels a little isolated to much of what is happening in Kyoto.
This property is in a quiet neighborhood situated only a few blocks from Kyoto Station. The entrance is small and looks like a small convenience store, and was a little hard to find. The staff saw us struggling and came to our aid. It was too early to check in so we stored our luggages which they later brought to our room. The hotel gave off vibes as a small family owned business with great service.
The building feels new and the amenities were complete. It more than exceeded my expectations. I would stay again given the location, cleanliness, service and amenities.
The light switch for the room should have been near the entrance of the room instead of near the bed.
Toilet paper and tissue paper is too thin. It’s so difficult to use as you need to fold many many times in order get enough paper to use.
Other than the above, the property is in a very convenient location, just about 10 mins walk from Kyoto station. It is very clean and has a reasonable price.
Will come here again
The only downside is they dont do cleaning on a daily basis unless you stay more than 4 days. Have to pack your own trash and put the towels outside in order to have fresh towels. 10-15minutes walk distance from the JR station. Need to key in password to enter at night hence it can he quite a hassle if you are stuck checking in after 6pm. No food or drinks in the vicinity if u need at night. Have to walk a distance in the cold to the nearest lawson which is 5-10mins away.
Room was really cramp but clean with amenities provided efficiently Hachiyo San the receptionist was super friendly n helpful so it more than made it a very home away from home for our four nights in Kyoto
Automatic check in out of hours which was a bit off a faff when tired, but worked fine. Great room and toiletries, no room service to tidy up for but clean towels every day. Reception had a shop open until 6pm and a microwave with cutlery etc. Staff were friendly and helpful when we checked out. Located near the main station and 15 min walk from the underground, 7-11 very close.