Hotel Centrum offers a quiet escape in Nowa Huta with a coffee shop and garden. Recharge in the sauna or schedule a facial. Multilingual staff assist with dry cleaning, and bicycle parking plus free newspapers add convenience.
Located in Nowa Huta, a neighborhood in Kraków, Hotel Centrum is near theme parks. Oskar Schindler Factory and Wawel Castle are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Traveling with kids? Consider Park Wodny, or check out an event or a game at Tauron Arena Kraków. Visit our Kraków travel guide
os. Centrum E12, Kraków, Lesser Poland, 31-934
What's nearby
Nowa Huta Museum
9 min walk - 0.8 km
Nowa Huta Meadows
12 min walk - 1.1 km
Church of St Bartholomew
14 min walk - 1.2 km
Mogila Abbey
15 min walk - 1.3 km
Church of Our Lady Queen of Poland
3 min drive - 1.7 km
Getting around
Turowicza Station
12 min drive
Sanktuarium Bożego Miłosierdzia Tram Stop
13 min drive
John Paul II - Balice Airport (KRK)
41 min drive
Restaurants
Joker - Food & Friends
8 min walk
Grill Przy Placu Centralnym
5 min walk
Trattoria Zielone 13
17 min walk
Lav Kebab
12 min walk
Banolli Restauracja Pizzeria
8 min walk
About this property
Hotel Centrum
Upscale family-friendly hotel remodeled in 2025 and located near Oskar Schindler Factory
At Hotel Centrum, you can look forward to a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a facial or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and a library.
You'll also find perks like:
Buffet breakfast (surcharge), a free area shuttle, and babysitting (surcharge)
Wedding services, ATM/banking services, and tour/ticket assistance
Luggage storage, books, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Centrum boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
Free toiletries and hair dryers
40-inch LCD TVs with Netflix, streaming services, and premium channels
Wardrobes/closets, free tea bags/instant coffee, and electric kettles
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Free area shuttle up to 500 m
Free bus station shuttle
Free shopping center shuttle
Limited onsite parking (max 10 spaces per unit)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 75 for adults and PLN 55 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Modern
Modern & Resto
Things to do
24-hour gym
Bicycle storage
Books
Games
Library
Sauna
Shopping
Family friendly
Babysitting (surcharge)
Free area shuttle
Grocery/convenience store
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
2,905 square feet of conference space
Business center
Computer station
Meeting rooms
Outdoors
Barbecue grill
Garden
Outdoor furniture
Picnic area
Spa
Couples treatment rooms
Facials
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bus station shuttle
Elevator
Hardwood flooring in room
Tile flooring in public areas
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2010
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Renovated entire property - March 2025
Reusable cups
Reusable tableware
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LCD TV with premium satellite channels
Netflix
Pay movies
Streaming services
Food and drink
Champagne service
Electric kettle
Free bottled water
Limited room service
Meal delivery service
Minibar
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately PLN 75 for adults and PLN 55 for children
Airport shuttle fee: PLN 300 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: PLN 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
We should mention
Parking height restrictions apply
Property is also known as
Centrum Hotel
Centrum Krakow
Hotel Centrum
Hotel Centrum Krakow
Hotel Centrum Hotel
Hotel Centrum Kraków
Hotel Centrum Hotel Kraków
Frequently asked questions
Is Hotel Centrum pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Centrum?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Hotel Centrum on 16 March 2026 start from AED 319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Limited spots are available.
What time is check-in at Hotel Centrum?
Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Centrum?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Hotel Centrum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 300 per vehicle applies.
Where is Hotel Centrum located?
This family-friendly Kraków hotel is located in the historical district, within 1 mi (2 km) of Nowa Huta Museum and Mogila Abbey. M1 Shopping Center and Kraków Plaza are also within 3 mi (5 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Centrum Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
6.6
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 25 out of 56 reviews
10 - Excellent
25
Rating 8 - Good. 18 out of 56 reviews
8 - Good
18
Rating 6 - Okay. 10 out of 56 reviews
6 - Okay
10
Rating 4 - Poor. 2 out of 56 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 56 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Dr Nishit
4 April 2024
Liked: Cleanliness, staff & service, amenities
The staff were excellent. Very helpful and quick to help. Housekeeping was ok too. The check in process was very quick and efficient.
Let me just start by saying the staff working there were all really friendly, but the hotel is in a poor state.
This was one of those situations where everything is so bad you just give up and grit through it.
Bed was extremely uncomfortable with broken springs that hurt my body. No top mattress.
There was an air vent which was so loud and hard to sleep through. The fridge and ac were also loud but ac could be turned off.
There was a pervasive smell of damp and mold in the room. Being asthmatic I would not have made it another night.
Bathroom floor was full of short dark hairs. There was so much, had there been a pet in the room before? Either way it had not been cleaned properly.
Shower was broken and took forever (I mean several, several minutes) for not-cold water to come and temperature didn't reach beyond lukewarm. The water wouldn't drain so I had to take my cold shower in short bursts waiting for the water to drain slowly in between.
Breakfast was really unfresh and awful. The fresh fruit looked several days old and everything was soggy. While there was a lot to chose from it the lowest quality possible. I didn't dare to eat much.
Lastly, a large private party held at the hotel that night, unfortunately there was loud music and people walking and talking (and yelling in the corridors all night). Could've been overseen if not for all the other issues.
I was unable to comfortably do the things you get a hotel for: sleep, wash and eat.
Staff was great at least.
Verified traveler
Stayed 1 night in Sep 2025
4/10 Poor
Paulo
3 May 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Banheiro velho sem manutenção. Quarto no subsolo. Barulho
Paulo
Stayed 1 night in May 2025
6/10 Okay
Mats
10 January 2025
Liked: Staff & service
OK för en natt
OK hotell för en natts övernattning. Fick ett rum i källaren med små källarfönster. Rummets lite slitet och inte högsta standard. Tycker ratingen var inte helt korrekt.
Trevlig personal med bra service. Jättelik frukostbricka som levererades till rummet. Orkade bara med hälften
Das Hotel kann ich empfehlen ,super Frühstück ,sauber freundlich naja alles was man für kurz trip braucht allerdings kaum Beleuchtung im Zimmer also sehr dunkel für mich ich denke das könnte man sparsam nehmen…
Die Unterkunft ist zwar in die Jahre gekommen aber machte einen sauberen Eindruck. Zimmer hatte alles was man braucht und Frühstück war klein, aber fein.
Einziges Manko war das durchwegs junge Personal der Generation Y-Z, welche eigentlich Englisch können sollten und sich bei der Arbeit nicht gerade überstürzen. Ein Gast machte darauf aufmerksam, dass bei der Kaffeemaschine ein Fehler im Display stand und nur der wurde behoben anstatt gleich zu schauen ob sonst alles in Ordnung ist. Einen Kaffee konnte man runterlassen, dann war der Restebehälter voll. Danach wurde nur dieser geleert und drei Kaffee’s später war das Restwasser voll. Beim Zusehen hat man schon als Gast überlegt sich selbst zu helfen anstatt die dafür zuständige, jungen Dame zu „belästigen“ und sich ihre Begeisterung über den Arbeitsaufwand hinzugeben.
Great public transportation and connection with City Center.
Clean and comfortable rooms.Very well kept facilities.
Delicious breakfast.
That was my second stay in Hotel Centrum.
The room I stayed in was really nice and clean and spacious and had all the nice little touches. If I was to have one little say it would be to have darkened blinds, but everything was superb. The staff are extremely helpful and very nice. The food also was very good. A wonderful hotel.
Excellent staff, excellent hotel with very modern amenities, and a great breakfast station. Free parking for those driving in to the region, and tram station to take the tram in to the downtown area is very conveniently located from the hotel.
The staff are very helpful and welcoming. Nothing is every a bother for them. The room is very large but I found the bathroom a little cramped. I didn't like the pillows and found the mattress uncomfortable. For the short business trip and closeness to the place of work it was convenient but limiting as there's not much else in the area.
Pierwszy raz w życiu spotkała mnie kontrola pokoju przy wymeldowaniu, pan na recepcji poprosił bym poczekał, a ktoś sprawdził pokój i zadzwonił, że ok (oczywiście) - bardzo niemiła i upokarzająca sytuacja, jak prawie w każdym tygodniu gdzieś nocuję, takie podejście do gości spotkałem pierwszy raz - ŻENADA. raczej 3* a nie 4, aczkolwiek pokój przestronny, łóżko wygodne, pokój i łazienka czyste.
Na dzień dobry recepcja nie zachwyciła, ponieważ bliżej jej tylko i wyłącznie do baru hotelowego przy którym można zamówić drinka ( i oczywiście można to zrobić), ale ogólna ocena hotelu bardzo wysoka. Pokoje komfortowe, bardzo czyste, łazienki również przyjemne, w pokoju sejf, mini barek. Hotel na pewno godny polecenia.
Verified traveler
6/10 Okay
Jo-Anne
8 September 2014
Notre premier hotel en Pologne, loin du Centrum
Personnel de l'hôtel plaisant et agréable.
Chambre correct et propre, mais c'est facile de trouver mieux!
Repas: Déjeuner ordinaire, repas un peu cher pour ce que nous avons eu au souper, comparé à d'autres restaurants que nous avons faits.
Très peu de stationnement, nous avons été chanceux car sinon il faut aller à la rue et c'était un énorme chantier de construction partout.
Lage etwas verzwickt, in Krakau werden gerade eine Menge Strassen aufgerissen und gesperrt, Zufahrt nicht ganz einfach. Wenn man aber mal den Weg kennt, kein Problem.
Zimmer nach vorne für diejenigen etwas laut, die bei offenem Fenster schlafen (Strasse, S-Bahn). Zimmer sehr schön und bequem, hell und freundlich, Hotel macht einen guten Eindruck. Frühstücksbüffet ausreichend. Restaurant vorhanden, Essen gut und preiswert. Vor dem Haus im Sommer gemütlicher Biergarten, wo man auch essen kann. Einziger Wermutstropfen auch hier Strasse und S-Bahn. Service "unerfahren" und uneffektiv (z. B. kann der Kellner im Restaurant nicht gleichzeitig eine Bestellung aufnehmen und danach schmutziges Geschirr abräumen bzw. mitnehmen, das sind zwei Arbeitsgänge).
Alles in allem: Wir würden das Hotel Centrum wieder buchen.