Citadines Waterfront Kota Kinabalu sits in the heart of Downtown, where comfort meets convenience. Guests can take a refreshing swim in the outdoor pool, work out at the gym, and enjoy free in-room WiFi. This upscale hotel earns consistent praise for its prime location.
View all photos for Premier Studio, 1 Queen Bed, Sea View
Premier Studio, 1 Queen Bed, Sea View
Sea view
26 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi
View all photos for Premier Studio, 2 Twin Beds, Sea View
Premier Studio, 2 Twin Beds, Sea View
Sea view
26 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi
View all photos for 1-Bedroom Premier Queen
1-Bedroom Premier Queen
41 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi
View all photos for 1-Bedroom Premier King
1-Bedroom Premier King
8.08.0 out of 10
Very good
1 review
(1 review)
56 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for 1-Bedroom Premier Twin
1-Bedroom Premier Twin
56 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi
Premier Apartment, 1 Bedroom, Sea View (King)
Sea view
56 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
About the neighborhood
Located on the waterfront, Citadines Waterfront Kota Kinabalu is in Downtown Kota Kinabalu neighborhood and is connected to a rail/subway station. Jesselton Point Ferry Terminal and International Cruise Terminal Kota Kinabalu are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Downbelow Adventure Centre and Aquascape Center. Water World Theme Park and Monsopiad Cultural Village are also worth visiting. Visit our Kota Kinabalu travel guide
Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: MYR 55 for adults and MYR 55 for children
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Window screens
Entertainment
43-inch LCD TV with cable channels
Work spaces
Desk chair
Laptop workspace
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
Elevator (50 inch wide door)
Thin carpet in room
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Iron/ironing board
Safe
Safe at front desk
Location highlights
Connected to a rail/subway station
In a business district
Near the airport
On the waterfront
Things to do
Gym
Shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
396 units
Banquet hall
Bulk dispensers for toiletries
Connecting units available
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Water dispenser usage encouraged
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MYR 55 for adults and MYR 55 for children
Self parking fee: MYR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Citadines Waterfront Kota Kinabalu have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.
How much does it cost to stay at Citadines Waterfront Kota Kinabalu?
As of 5 June 2026, prices found for a 1-night stay for 2 adults at Citadines Waterfront Kota Kinabalu on 6 June 2026 start from AED 271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Waterfront Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for MYR 20 per day.
What time is check-in at Citadines Waterfront Kota Kinabalu?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Citadines Waterfront Kota Kinabalu?
Check-out is at noon.
Where is Citadines Waterfront Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this aparthotel is within 1 mi (2 km) of Kota Kinabalu Central Market and Imago Shopping Mall. KK Plaza and Handicraft Market are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Citadines Waterfront Kota Kinabalu Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 40 out of 65 reviews
10 - Excellent
40
Rating 8 - Good. 17 out of 65 reviews
8 - Good
17
Rating 6 - Okay. 5 out of 65 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 65 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 65 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
carl
2 March 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean with a nice view of bay, great swimming pool overlooking bay. Great location right next to waterfront, market, shopping mall.
Staff where all friendly during interaction. Can recommend staying here.
Only small negative is the air conditioner was not great. But otherwise great stay, thanks.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Very friendly!!
Christopher
Stayed 1 night in Jan 2025
Verified
8/10 Good
Charles
21 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was small, but nice view from the pool. Really nice spot. Gym is cool too. Close of everything.
Charles
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Shui ping
27 January 2025
Liked: Cleanliness, room comfort, communication
Excellent hotel
Nice location in the downtown Centre and worth price to choose this hotel. Spacious for the premium room. Plenty of restaurants nearby as well. Friendly n warm staff at the reception. Nice view from the room
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
Yi Xian Patrick
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
Fleur
5 April 2025
Liked: Cleanliness, room comfort, communication
Long weekend in KK, Sabah…
Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again.
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Jane
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
POH HWA
22 September 2024
Liked: Amenities
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
POH HWA
Stayed 3 nights in Sep 2024
Verified
8/10 Good
Julie
18 October 2025
Liked: Cleanliness, room comfort, communication
Spacious room. Comfort bed. But smells in the sewage pipe drainage area around the shower or the toilet area on our day 4 and 5. Washroom was clean but not sure why the sewage smell. Also the cabinets in the kitchen had an unpleasant smell. All the cabinets looked clean but not sure why the smell when opening the cabinets. May need fresh hot clean towels to wipe the inside cabinets. Convenient area; only 10 mins walk to Suria mall, surrounded by lots of markets and restaurants. Disappointed no one wait for us at the airport when landed and we had to ask a stranger to help us call the hotel that was booked in advance. They didn’t compensate us for the inconvenience (waited for 90 mins) but they did apologize. Will we come back again, yes we will. Giving this place another chance next time. The cleaning team was excellent and friendly as well as the front staff.
Julie
Stayed 5 nights in Sep 2025
Verified
8/10 Good
Helen Mui Leng
13 August 2024
Liked: Cleanliness, staff & service
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels!
Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Helen Mui Leng
Stayed 1 night in Aug 2024
Verified
6/10 Okay
kwok tai
26 February 2026
Liked: Cleanliness
Disliked: Amenities
good hotel, but price too high for this class
kwok tai
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Nurhakim
23 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Disliked: Property conditions & facilities, communication
A fire broke out overnight in the hotel. It was chaos. Difficult to find emergency exit, no communication to guests
Melinda
Stayed 4 nights in Jul 2025
Verified
2/10 Terrible
Patricia
25 February 2025
Liked: Cleanliness
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu.
We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
We arrived at the property all was going well till we had a fire and had to vacate the property at 1 am and couldnt get back to our romm till 5 am to get our gear after seeing the manager in the lobby and speaking to the hotel twice we keep getting fobbed off after they promised the refund. The facility is nice but the management need to honour their promuses and at least email us
Craig
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
JUYEON
31 December 2025
Liked: Cleanliness, amenities, communication
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