Search Resorts in Khao Phanom

"A very well run hotel, nice clean rooms, two pools and a nice"

"Restaurant served a wonderful breakfast buffet. The view from the restaurant was spectacular. Staff were friendly and welcoming. Rooms were spacious and nice. "

"We stayed here twice, the first 2 night stay was great, this one night stay not as good. I've already reviewed our first stay and everything was great. This time it was down to the room which was in need of a bit of updating, but the worst thing was it's proximity to the sewerage system. We were only staying one night with a very early start to go to the airport. The room smelled 'drainy' when we walked in which the housekeeping staff had tried to mask with a room spray. the balcony which overlooked the pool didn't smell, but the wafts from outside the door side were awful. We should have asked to change room, but I hadn't booked this last night until fairly late on and I think the hotel was probably fully booked. Its a convenient stay for the beginning or end of your trip for good access to Krabi airport and everything else about the hotel and staff was good, but if you're given a room in the 6 block (our room was 6212) then ask to change, because we could smell drains all night in the room!"

"Great Hotel, great for families. Close to everything. Great selection for breakfast "

"Clean room "

"Great location about 10 min walk to beach. Room was clean and pool was nice with poolside bar and happy hour. "

"Breakfast was fine"

"The room was impeccable. I paid for a a garden view or mountain view. I reveived a pool view.It was explained to me that the garden or mountain view is always a pool view. That was deceiving. But, despite that I did enjoy our view and large balcony with large table for breakfast or outdoor massage. Staff is wonderful but hotel clearly under staff. You cannot find staff when you need someone at the desk. Or visibly having an on property presence. Also, I requested a airport pick up. But noone showed. After contacting hotel we were willing to wait at airport. But hotel rep was rude and we called back several times and received the same response. We were shocked. Very unprofessional besides no compassion. "

"The room was very basic but all in all it was ok. The bathroom, however, was another story. The shower head holder was broken and didn't hold the shower head up, the water didn't drain, so we were standing in inches of dirty water when showering. No shower curtain or any type of partition so there was water everywhere after showering. The bathroom alone made the whole experience quite gross. The balcony door didn't lock and the curtain holder was broken, which made it hard to open and close. There was a constant bad smell in the room, like blocked drain, which might explain the shower not draining properly. If we needed anything (water, toilet paper), we were told we had to wait until 3pm the next day. The staff were not as friendly and welcoming as we are used to in Thailand, we haven't had this disappointing level of service before so we understand it's not typical for Thailand. On the plus side, the breakfast was good, Palm, the tour guy, was really nice and helped us organise a boat trip and the outdoor aesthetic is very nice. We will not be returning to this hotel unfortunately. "