Enjoy local cuisine at two on-site restaurants, relax poolside, and keep kids entertained with bicycle rentals and a playground at this family-friendly resort.
Kep Bay Hotel & Resort offers a family retreat with two restaurants serving local and international dishes. Enjoy afternoons by the outdoor pool, wander the garden, or rent bicycles. Kids can play in the dedicated playground area.
View all photos for Deluxe Double Room, Mountain View
Deluxe Double Room, Mountain View
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Bathrobes
Mountain view
34 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room, Sea View
Deluxe Double Room, Sea View
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Sea view
36 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room, Pool View
Deluxe Double Room, Pool View
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
36 sq m
Sleeps 3
1 King Bed
View all photos for VIP Suite
VIP Suite
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Sea view
54 sq m
Sleeps 2
1 King Bed
View all photos for The Bay Suite
The Bay Suite
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Sea view
45 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Twin Room, Mountain View
Deluxe Twin Room, Mountain View
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Bathrobes
Mountain view
34 sq m
Sleeps 3
2 Twin Beds
View all photos for Deluxe Twin Room, Sea View
Deluxe Twin Room, Sea View
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Sea view
36 sq m
Sleeps 2
2 Twin Beds
View all photos for Deluxe King Mountain View
Deluxe King Mountain View
Sleeps 2
View all photos for Deluxe Double Room with Sea View
Deluxe Double Room with Sea View
Sleeps 2
View all photos for Deluxe Twin Room with Sea View
Deluxe Twin Room with Sea View
Sleeps 2
View all photos for Family Room
Family Room
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hair dryer
Mountain view
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Family Suite
Family Suite
Highlights
Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hair dryer
Mountain view
54 sq m
1 bedroom
Sleeps 3
1 Twin Bed and 1 Double Bed
View all photos for The Bay Family Suite
The Bay Family Suite
Sleeps 3
View all photos for Deluxe Family Mountain View
Deluxe Family Mountain View
Sleeps 3
View all photos for The Bay Suite
The Bay Suite
Sleeps 2
View all photos for Deluxe Twin Mountain View
Deluxe Twin Mountain View
Sleeps 2
View all photos for Deluxe King Room with Pool View
Deluxe King Room with Pool View
Sleeps 2
About the neighborhood
Located in Kep, Kep Bay Hotel & Resort is near the beach. Phnom Chisor and Big Durian are local landmarks, and the area's natural beauty can be seen at Bokor National Park and Kep Beach. Visit our Kep travel guide
City Center, Kep, 23100
What's nearby
Kep Beach
12 min walk - 1.0 km
Kampot Salt Fields
24 min drive - 25.7 km
Kep National Park
2 min walk - 0.2 km
Crab Market
4 min drive - 2.7 km
Kampot Night Market
33 min drive - 29.9 km
Getting around
Kampot Train Station
25 min drive
Restaurants
Srey Pov
3 min drive
The Wave
4 min drive
kep coffee
2 min drive
Kimly Restaurant
3 min drive
Holy Crab
3 min drive
About this property
Kep Bay Hotel & Resort
Family-friendly hotel
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Kep Bay Hotel & Resort. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and laundry facilities.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
A front-desk safe, 1 meeting room, and concierge services
Room features
All guestrooms at Kep Bay Hotel & Resort include comforts such as fireplaces and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
Free toiletries and hair dryers
LCD TVs with cable channels
Balconies, electric kettles, and daily housekeeping
Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
Free self parking on site
Food and drink
2 restaurants
A bar/lounge
A poolside bar
Restaurants on site
Sky
Things to do
Children's pool
Free bicycle rentals
Outdoor pool
Playground
Family friendly
Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Barbecue grill
Garden
Terrace
More
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Fireplace
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 65 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Kep Bay Hotel Resort
Kep Bay
Kep Bay Hotel & Resort Kep
Kep Bay Hotel & Resort Hotel
Kep Bay Hotel & Resort Hotel Kep
Frequently asked questions
Does Kep Bay Hotel & Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Kep Bay Hotel & Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Kep Bay Hotel & Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Kep Bay Hotel & Resort?
Check-out is at noon.
Does Kep Bay Hotel & Resort provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of USD 65 per vehicle applies.
Where is Kep Bay Hotel & Resort located?
This family-friendly Kep hotel is located near the beach, within a 15-minute walk of Kep National Park and Kep Beach. Crab Market and Kep Market are also within 2 mi (3 km).
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Reviews
Kep Bay Hotel & Resort Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Quick family trip during big holiday. Some was quiet even with crowds everywhere and close to beach, 15 minute walk 5 minute drive.
Pool was nice, but many tiles were loose and I cut my finger, pool needs to be fixed. Water was cool and family friendly depth.
Hôte est situé dans un endroit calme , pas loins de marché et environ 2 km de marché de crabe , si non en descendant on peut trouver à manger par cher , le petit déjeuner est très bon : Europe ou asiatique au choix .
Le seul point négatif est le problème sanitaire.
This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again.
I stayed with my family including kid.
This room really comfortable and clean.
The room space is enough for my kid to play there.
View of ocean is so nice.
Especially I enjoyed very much at pool, clean and big.
Love this place and will come again next time.
Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating.
Great breakfast buffet.
Hiring motorbike & tuk-tuk was no problem,quick & efficient.
We really enjoyed our stay at the Kep Bay Hotel. The staff was friendly and helpful. The rooms were clean and well-appointed. The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park. The hotel was a little bit of a walk from most things but that was ok with us. A tuk tuk to the other things was between $2-$3. The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices. We found it to be a great value. The provided breakfast was not overly extravagant but very good. We ate poolside a couple of times and the food was also good and the bar staff attentive. We really enjoyed our stay.
Nice hotel but very disappointed with the Management.
We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice. He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us. On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm!
I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this!
I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration.
We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge.
I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers.
Kim
Stayed 5 nights in Jan 2019
8/10 Good
Verified traveler
17 January 2019
Liked: Room comfort
Ein neues Hotel mit teilweisen großen Schwächen.
Das Hotel hat ein Sauberkeitsproblem in den Zimmern, Bad und Bett und um den Swimmingpool herum. besonders die Liegen sind kaputt und schmutzig. Auch die eigentlich sehr schöne Rooftop- Terasse war am Boden extrem schmutzig. Der Swimmingpool war sehr trübe und nicht frisch.
Das Frühstück war auch im asiatischen Teil geschmacklos oder auch Salatsoßen
schlecht. Das Hotel ist eigentlich noch sehr neu aber schon teilweise, weil schlecht gepflegt, runter. Ein Ärgernis waren auch die nächtlichen lautstarken Gelage von speziell chinesischen Gästen bis teilweise nach Mitternacht, ohne daß das Personal einschritt. Die Lage und Aussicht vom Hotel waren aber sehr schön. Auch die Ausstattung der Zimmer war gut. Bis auf den schlechten TV Empfang..
Liegt alles Personal und am Management.
Vi hade bokat rum för två vuxna o ett barn (11 år). Det var två sängar. Frukosten för barnet ingick inte, trots att vi bokat rum för 3 personer. Vi fick be om en 3:e handduk varje dag, eftersom de glömde attvi var 3 personer i rummet. Personalen är otroligt vänliga o vill hjälpa till, Bra pool.
Vi hade bokat för 2 vuxna, och 1 barn (15 år), vi fick rum med 2 enkelsängar, så det var lite trångt. Frukost skulle ingå, men det ingick bara för 2 personer, så vi fick betala 5 dollar per dag extra, för frukost för den 3’e personen.
Personalen var toppen. Så gästvänliga och trevliga.
Poolen och poolområdet var toppen.
Hatten ein schönes und konfortables Zimmer mit herrlicher Aussicht auf das Meer, die Inseln und Pool. Frühstück eher für Asiaten, aber ok mit Eierstand und Früchten. Sehr freundlicher Service, Hotel empfehlenswert.
Verified traveler
Stayed 4 nights in Dec 2018
4/10 Poor
Shirley
26 November 2018
Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road.
Meget bra hotell med hyggelig personale som alltid vil yte deg god service. Store romslige dobbeltrom med meget store og gode denger og flott bad. Leie av hotellets Tuk Tuk for 3 dollar eller gratis sykler. Fin strand 10-15 min gåtur eller 4-5 min sykkeltur. Grei frokostbuffet med noe begrenset europeisk meny. God restaurant ved svømmebassenget. Sandwich anbefales! Vi var en familie på fem som forlenget vårt opphold med fire dager da vi var så fornøyd med hotellet og værmeldingen viste bedre vær i Kep enn i Sihanoukville.
PERFECT STAY! The staff is lovely, the service is perfect, everyone was really nice and the pool is just incredible. I will definitely come back next times I am in town and I highly recommend it.
New hotel. Roof top bar was not open but everything else was running. Pool was great. Hotel staff was very nice and helpful. Included breakfast was from a menu rather than a buffet. Very tasty. Great value. Highly recommend.
Arrived at 8pm after a 3hr drive from Phnom Penh. The staff didn't seemed happy to see us. We were taken to our room which hadn't had the AC on or the fridge. Room was hot and drinks in the fridge were not cold. We went down to ask for cold drinks and were told they would be cold in 13minutes? We had dinner in their restaurant and I had to pick something else from the menu as what I ordered they didn't have. Staff were in their own clothes no uniform. Meal was extremely disappointing.(Meat was very tough and presentation poor)
Went to reception in the morning to speak with the Manager who was reluctant to come out of his office. Explained our experience the night before and he had nothing to say... We left that morning and stayed elsewhere in Kep.
Really ,the Hotel is brand new and no expense has been spared on the furnishings and facilities. But the staff are poorly trained and their customer service was NIL. What a shame.