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"Overall, the Regent is a very nice hotel. Perhaps a bit dated, but don’t let that discourage you, it’s still a nice property. Positives: the rooms are very large, having just come from Japan where the room I had was small, this felt even larger! We liked the location, walking distance to main station stop, nice high end mall you can access by walking down the stairs, not sure how the mail stays in business, the 3 times we walked through it, it was empty. Pool on the rooftop looks nice and inviting, we did not get a chance to use it though. Negatives: the rooms had a damp musty smell, probably due to the constant high humidity. I got used to it by day. 3. The gym area and equipment is dated, some walls walking to the gym area, but the elevator looks old and dirty. We tried the Brasserie buffet restaurant, it looked good from the outside, had great reviews, but it was not that great. I’d recommend staying at the Regent, excellent customer service. Just know what to expect."

"Good location and clean spacious room"

"Great hotel but needs place to sit while waiting as the check in time was pretty strict "

"Hotel has drinking water machine. Cleaning staff is friendly. Hotel is conveniently located by Taipei Main Train Station. But for a 5-star Hotel, it's a little outdated. The whole facility only has one washer and one dryer, and the open hours are from 9 am to 10 pm. But when we asked the front desk at the time checked in, we were told that the hotel has at least 30 machines. And the staff didn't informed us of the operation hours."

"Staff was all very courteous, professional and eager to help. I have to mention the concierge service was exceptional, especially a gentleman whom I didn't get his name when I arrived on May 2, 2026 and the ladies, Ting and Ori. Truly exceptional and caring service. Absolutely top tier."

"Stayed in a 3-bed room. The room is well cleaned and comfortable, especially the toilet."

"This hotel was in the perfect location for a short 2 day trip to Taipei. The hotel staff was excellent and helpful. Our room was much bigger than I’m used to when traveling internationally. We will stay here when we come back to Taipei in the future."

"Poor communication, but they do try but they need to be more professional attitude towards to the customer. A couple days okay to stay. But better not asking specific question or request. And do not feel bad if they don’t reply or cut off, they just don’t understand what you saying Interesting, after couple staying hotel…. I think here is like a standard; I’m not so used to it but I won’t visit again"

"This hotel never disappoints!"