Verified
6/10 Okay
Melody
27 December 2018
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
convenient location
Melody
Stayed 1 night in Dec 2018
Oak Ray CIty Hotel
3.5 star property
Travelers start their day with fresh air on the rooftop terrace or grab a latte from the coffee shop to fuel up for exploring the city's attractions.
Choose dates to view prices
Photo gallery for Oak Ray CIty Hotel
Oak Ray City Hotel, in the city center, offers a peaceful rooftop retreat. Guests enjoy free WiFi in public areas, unwind at the bar, or have breakfast before heading out. Practical amenities include dry cleaning, meeting rooms, and 24-hour front desk assistance.
Reviews
6.66.6 out of 10
Popular amenities
- Parking included
- Restaurant
- Air conditioning
- Breakfast available
- Business services
- Bar
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Policies
Check-in
Check-in time starts at 11:00 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Breakfast fee: approximately USD 10.00 per person
- Airport shuttle fee: USD 50 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Oak Ray CIty Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Oak Ray CIty Hotel?
Check-in begins at 11:00 AM.
What time is check-out at Oak Ray CIty Hotel?
Check-out is at noon.
Does Oak Ray CIty Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.
Where is Oak Ray CIty Hotel located?
Located in the heart of Kandy, this hotel is within a 15-minute walk of Kandy Clock Tower, Asgiriya Stadium, and Commonwealth War Cemetery. National Hospital Kandy and Kandy City Centre are also within 1 mi (2 km). Kandy Railway Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
5.0
Location
8.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Verified traveler
10 September 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service with smile
Very friendly and helpful staff
Room was very clean and enjoyed our stay
Breakfast was very good
Verified traveler
Stayed 2 nights in Sep 2018
Verified
8/10 Good
koi
20 August 2018
Liked: Staff & service, property conditions & facilities, room comfort
good location hotel, close to station and bus-stop.
koi
Stayed 1 night in Aug 2018
Verified
2/10 Terrible
Joakim
26 February 2016
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bör undvikas
När jag kom dit på eftermiddagen. Dök jag upp som en överraskning. Först när jag visar betald och bekräftad bokning blir jag accepterad som gäst. Det tar 36 timmar innan hotellet får rätt på rumsbokningen. Jag har betalt för frukost. Hotellet säger att så inte är fallet. Jag får därmed ej betald frukost om jag inte betalar en gång till!? Hotellet ligger ut mot en mkt hårt trafikerad gata. Dörren ut mot balkong och gata är av glas. Har centimeterbreda springor. Detta medför att ljudvolymen är hög och sovkomforten låg. Vidare kan tilläggas att hotellet ännu inte är färdigbyggt. Hissen är inte på plats. Däremot är dörrhålet där. Du kan alltså gå rätt in i hisschaktet och trilla rakt ner från femte våningen. I Europa hade du inte fått öppna under de omständigheter som råder här. Trapporna var ett provisorium och nödutgångar såg jag inga. Det finns många hotell att välja mellan i Kandy. Mitt förslag är att ni väljer ett annat.