"The location of the hotel, the room itself, the friendliness and helpfulness of the staff, the breakfast"

"Unfortunately we couldn’t stay at the emerald. The ac was broken and we were only informed once we arrived. We stayed at their other inn which was not similar to the emerald and what our expectations were. Disappointed in our stay. "

"I was forced to pay again at the time of check in by the receptionist, even if I paid the charges online. I paid twice for the same service. Absolutely bitter & terrible experience. Will never ever book any hotels through Expedia. Better improve yourself. "

"Not a good stay, staff was ok, bed had lot of hairs, cleaned after complaint, cockroach came from bathroom at night, property name was changed as the ownership got changed year back, no Wi-Fi as mentioned, over all an mid average stay for the cost"