Near Komtar JBCC and Johor Bahru City Square, Sheraton Johor Bahru provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
View all photos for Deluxe Room, 2 Twin Beds, Non Smoking
Deluxe Room, 2 Twin Beds, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
City view
35 sq m
1 bedroom
Sleeps 3
2 Twin Beds
Free WiFi
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
City view
35 sq m
1 bedroom
Sleeps 3
2 Twin Beds
Free WiFi
View all photos for Deluxe Double Room, 1 King Bed
Deluxe Double Room, 1 King Bed
8.08.0 out of 10
Very good
1 review
(1 review)
City view
35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
City view
90 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi
View all photos for Club Room, 1 Double Bed
Club Room, 1 Double Bed
City view
59 sq m
1 bedroom
Sleeps 5
1 Double Bed
Free WiFi
View all photos for Club Suite, 2 Bedrooms, Non Smoking
Club Suite, 2 Bedrooms, Non Smoking
City view
1 bedroom
Sleeps 5
2 Double Beds
Free WiFi
View all photos for Deluxe Double Room, 1 King Bed, Non Smoking
Deluxe Double Room, 1 King Bed, Non Smoking
City view
35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi
View all photos for Club Suite, 1 King Bed, Non Smoking
Club Suite, 1 King Bed, Non Smoking
City view
1 bedroom
Sleeps 3
1 King Bed
Free WiFi
View all photos for Premier Double Room, 1 King Bed, Non Smoking
Premier Double Room, 1 King Bed, Non Smoking
City view
45 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi
View all photos for Premier Double Room, 2 Twin Beds, Non Smoking
Premier Double Room, 2 Twin Beds, Non Smoking
City view
45 sq m
1 bedroom
Sleeps 3
2 Twin Beds
Free WiFi
View all photos for Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
City view
156 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
City view
78 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi
About the neighborhood
Located in Central District, a neighborhood in Johor Bahru, Sheraton Johor Bahru is near the airport and near a metro station. KSL City Mall and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and LEGOLAND® Malaysia. Consider Marina Bay Sands for a night out or Singapore Botanic Gardens if you're traveling with kids. Visit our Johor Bahru travel guide
#05-01A, Menara SKS, Jalan Storey, Bukit Senyum, Johor Bahru, Johor, 80300
What's nearby
Johor Bahru Customs, Immigration, and Quarantine Complex
13 min walk - 1.2 km
Plaza Pelangi
15 min walk - 1.3 km
Komtar JBCC
17 min walk - 1.5 km
Johor Bahru City Square
18 min walk - 1.6 km
KSL City Mall
4 min drive - 2.7 km
Getting around
Kranji Station
7 min drive
JB Sentral
8 min drive
Seletar Airport (XSP)
34 min drive
Restaurants
B@POINT
4 min walk
Daily Social
1 min walk
Sheraton Club Lounge
2 min walk
Roti Canai Bukit Chagar
7 min walk
Storia Cafe
2 min walk
About this property
Sheraton Johor Bahru
Upscale family-friendly hotel near Johor Bahru City Square
Located close to Komtar JBCC, Sheraton Johor Bahru provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also find perks like:
2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
Wedding services, a ballroom, and 8 meeting rooms
A 24-hour front desk, outdoor furniture, and an elevator
Room features
All 345 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with rainfall showers and bidets
55-inch LED TVs with premium channels
Wardrobes/closets, a personal chef, and free tea bags/instant coffee
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (MYR 10 per night)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Restaurants on site
Daily Social
Things to do
2 outdoor pools
24-hour gym
Children's pool
Designer stores
Shopping mall
Steam room
Waterslide
Family friendly
2 outdoor pools
Children's pool
In-room crib
Rollaway/extra bed (surcharge)
Soundproofed rooms
Waterslide
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Wedding services
Business services
24-hour business center
24,703 square feet of conference space
8 meeting rooms
Coworking space
Outdoors
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
12 accessible parking spaces
Area rugs in room
Elevator (36 inch wide door)
Grab bar in shower (38 inches high)
Tile flooring in public areas
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
More
Art Deco architecture
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch LED TV with premium satellite channels
Food and drink
24-hour room service
Chef service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
Covered self parking fee: MYR 10 per night
Rollaway bed fee: MYR 180.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Sheraton Johor Bahru have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–9:00 PM.
How much does it cost to stay at Sheraton Johor Bahru?
As of 2 July 2026, prices found for a 1-night stay for 2 adults at Sheraton Johor Bahru on 6 July 2026 start from AED 493, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Johor Bahru pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for MYR 10 per night.
What time is check-in at Sheraton Johor Bahru?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Sheraton Johor Bahru?
Check-out is at noon.
Where is Sheraton Johor Bahru located?
This family-friendly Johor Bahru hotel is located near the airport, within 1 mi (2 km) of Komtar JBCC and Johor Bahru City Square. KSL City Mall is 1.3 mi (2.2 km) away. JB Sentral is 25 minutes by foot.
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Reviews
Sheraton Johor Bahru Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Best part was the exceptional service. Especially Tara at the breakfast restaurant (her big bright smile and efficiency) and Giresh at the bar (he went out of his way to cater to our requests)
Stayed at the family suite, the kids room is so lovely, my kid enjoyed it. The toilet was amazing too. Great stay. Breakfast spread was good too. The free flow alcohol and food spread at club lounge was great too.
Our stay at Sheraton was wonderful. The facilities are so clean and good. Hotel staff were friendly. Special mention to the manager Sri Jivan and team. Breakfast was very good. Our dinner at the restaurant was also sumptuous.
Staff were friendly. Building itself and decor are gorgeous. Rooms clean and well appointed. Concierge service in disarray. Asked for something special for my wife as it was her birthday. Concierge finally got back to me 3 days after my original outreach. Said they would put a small decoration and a piece of cake in the room prior to our arrival, which I thought was great. Nothing in the room upon arrival. I emailed the concierge team about my disappointment and got no response back from them at all. Checked out the next day and left and nobody from the hotel said a word about it. They were all friendly so I can only assume it was the managements attention to process detail and discipline lacking. Would have expected a little better from the Sheraton brand.
⭐️⭐️⭐️⭐️ (4/5)
Had a pleasant stay at Sheraton Johor Bahru. The check-in experience was smooth, and the front desk staff were super friendly and welcoming, which set a great tone for the stay. Their service throughout was attentive and professional — really made us feel taken care of.
The room was big, spacious, and comfortable, perfect for relaxing after a long day out. The gym was impressively clean and well-equipped, with everything you’d need for a solid workout.
If there’s one area for improvement, it would be the breakfast selection, which I found rather average compared to other Sheraton properties — would be great to see more variety or local dishes added.
Overall, a very good stay with excellent service and comfortable facilities.
Boon Hou
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Saedah
7 December 2025
Liked: Cleanliness, staff & service, amenities
Dear Kesturi,
I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it.
Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests.
Thank you once again, Kesturi.
Your kindness will be remembered.
Saedah
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Faaizah
11 January 2026
Liked: Cleanliness, staff & service, amenities
Went on a last min staycay on the weekend of 9 to 10 Jan. My family of 4 was lucky enough to get the last available Family suite. We were promptly assisted with our luggage by the staff at the reception. Check in was attended to by a smiley lady at the counter. Dennis who I think might be the manager on duty graciously allowed me to choose a complimentary cake from the hotel restaurant when he found out it was my bday which was a nice gesture.
The room was beautifully designed especially the children's double deck bed and bathtub area. My kids loved it. We also got a complimentary bfast at the lounge the nx morning. Requested for a late check out but as the suite was quite limited, it was not possible. However, the hotel kindly offered a spare hotel room for an additional 2hrs hours to use for free as my son had his zoom online tuition class. I really appreciated this as the rest of the family could still rest while my son was having his class.
Once the attached mall is open downstairs, I'm sure Sheraton JB will be more popular among Singaporeans since it's also near to the CIQ.
The breakfast was not included in our package. We paid extra to have the breakfast. But it was a surprisingly good meal. Not much variety but food are tasty.. and they actually have fresh fruit juice. Not bad
I have stayed in numerous hotels in several countries, when I booked for a room of 3, none of them charged me for the roll away bed that I have requested.
Though you have waived it when I protested but you have spoiled my Staycation.
New hotel, room is nice. However, no EV charger and connected mall is not up. Else will give 5 stars
Avrel
Stayed 1 night in Oct 2025
Verified
2/10 Terrible
Brenda
27 October 2025
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Air-con control panels in some rooms are spoilt and do not work. Cannot adjust blower speeds or temperature. So air-con in my room was stuck at 19 Deg Celsius at highest blower speed. Technicians were not able to fix and repair the panel. When I requested for a change of room due to the spoilt air-con panel, front desk staff were very reluctant and unwilling to help. The front desk staff did not understand that the spoilt control panel was a big problem as we were freezing in the room, even using the duvet did not help. I had to explain and persuade and convince them that it was a big problem. Only after waiting almost 2 hours, did they agree to change the room for me. Service staff in restaurant were also slow and inexperienced. Took a long time for them to clear dirty plates and replenish food and drinks and cutlery at breakfast buffet.