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Crystal Crown Hotel

3.0 star property
Relaxation and flavor come together at Crystal Crown Hotel where guests can enjoy a sauna session, book a massage, or savor authentic Japanese cuisine

Choose dates to view prices

Travelers find genuine relaxation at Crystal Crown Hotel's sauna and massage services. The on-site restaurant, Kirishima Shuzou, serves delicious Japanese dishes that satisfy culinary cravings. Free WiFi keeps everyone connected, and the attentive staff ensures a pleasant stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Bidet
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Bidet
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

Desk, iron/ironing board, free WiFi

Crown Floor King Studio

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Bidet
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Bidet
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Bidet
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Crown Floor Twin Studio

Desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Bidet
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

View all photos for Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated | Desk, iron/ironing board, free WiFi

Superior Twin Room -Newly Renovated

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated) | Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Executive Studio (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Crown Studio Double Room

Desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2

View all photos for Crown Studio Twin Room

Desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2

View all photos for Superior Triple (New Renovated)

Desk, iron/ironing board, free WiFi

Superior Triple (New Renovated)

  • Sleeps 3

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Deluxe Room

Desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2

About the neighborhood

Central District, a neighborhood in Johor Bahru, is home to Crystal Crown Hotel. KSL City Mall and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Night Safari. Singapore Zoo and LEGOLAND® Malaysia are not to be missed. Visit our Johor Bahru travel guide
Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall
    5 min walk - 0.5 km
  • Holiday Plaza
    7 min walk - 0.6 km
  • Plaza Pelangi
    10 min walk - 0.9 km
  • Mid Valley Exhibition Centre
    4 min drive - 2.3 km
  • The Mall
    4 min drive - 2.3 km

Getting around

  • Kranji Station
    8 min drive
  • Kempas Baru Station
    10 min drive
  • Senai International Airport (JHB)
    34 min drive

Restaurants

  • Taman Sri Tebrau Hawkers Centre
    5 min walk
  • Sapa Café
    5 min walk
  • 老字号新山粿條仔
    4 min walk
  • Restoran Tien Tien Lai 天天来餐室
    2 min walk
  • Kirishima 雾岛酒藏
    1 min walk

About this property

Crystal Crown Hotel

Hotel near KSL City Mall
At Crystal Crown Hotel, you can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, Kirishima Shuzou, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a sauna.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, a porter/bellhop, and a front-desk safe
  • Concierge services, 5 meeting rooms, and wedding services
Room features
All 264 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and free newspapers.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LED TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatter Corner CoffeeHous
  • Kirishima Shuzou

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,833 square feet of conference space
  • 5 meeting rooms
  • Business center

Spa

  • Massage

Accessibility

  • Elevator

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Does Crystal Crown Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crystal Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Crown Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Crystal Crown Hotel?

Check-out is at noon.

Where is Crystal Crown Hotel located?

Located in Central District, this hotel is 0.3 mi (0.4 km) from KSL City Mall and 2 mi (3.3 km) from Johor Bahru City Square. Holiday Plaza and Plaza Pelangi are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Crown Hotel Reviews

7.0

Good

7.2

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 60 out of 490 reviews
Rating 8 - Good. 216 out of 490 reviews
Rating 6 - Okay. 141 out of 490 reviews
Rating 4 - Poor. 53 out of 490 reviews
Rating 2 - Terrible. 20 out of 490 reviews

Reviews

10/10 Excellent

ARDY

Liked: Cleanliness, amenities
Nice room, and located conveniently near ksl
Stayed 1 night in Dec 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Jan 2026

8/10 Good

BL

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Had asked for a quiet room, but could still hear some traffic noise which is ok for us. Hotel is about 6 minutes’ walk to KSL via a small slightly uphill road lined with houses from the back of the hotel. Staff is courteous.
Stayed 1 night in Oct 2025

8/10 Good

Osamu

Liked: Cleanliness, staff & service, amenities
It is located in a convenient place, surrounded by many shops and restaurants.
Stayed 13 nights in Nov 2024

8/10 Good

Georgina Siew Ling

Liked: Staff & service, amenities
Staff is helpful & attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Chee Kiong

Liked: Amenities
Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service, room comfort
Fast Check in and very good location for good food all around. Rooms need renovations.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

The renovated room was quite clean. The staffs were helpful too during our stay.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Old but Gold

Room looks old, different from posted pictures online. breakfast was great! Staff were very welcoming especially those assigned in the cafe
Stayed 2 nights in Jul 2024

6/10 Okay

Florence

Disliked: Cleanliness, property conditions & facilities
The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.
Stayed 1 night in Jun 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid. The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.
Stayed 1 night in Dec 2023

6/10 Okay

ENG POR

Liked: Staff & service
Disliked: Property conditions & facilities
Bus stops, Food choices and malls next to hotel. Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room
Stayed 1 night in Oct 2023

6/10 Okay

KEE LIN

Liked: Cleanliness, staff & service
11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor. This time round notice this room is dirty especially bathroom !
Stayed 1 night in Dec 2023

8/10 Good

Poh

Liked: Cleanliness, property conditions & facilities, room comfort

Repeat collection of tourists fee

My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..
Stayed 1 night in Dec 2023

6/10 Okay

Christopher Chung Hao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

7 out 10

Front desk lady was so Cheerful, Friendly and Helpful during our check-in. The room we booked was different from webpage, was old and run down. Only bed and pillows are comfortable. others in-room stuffs are om to use. TV was satellite so not smooth at all and not much programs too. wifi also up and down during our 2 nights stay. very nearby walking distance to KSL shopping mall.
Stayed 2 nights in Nov 2023

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Stayed 1 night in Apr 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness
Just besides a very nice, affordable fresh seafood and crabs. Room spacious even for three pax
Stayed 3 nights in Dec 2025

8/10 Good

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally comfortable and spacious, room is dated, walking distance to ksl and food.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
room was quite nice, but the car park is quite creapy when i reached at night it was quite & empty
Stayed 2 nights in Dec 2025

8/10 Good

Zaw Aung

Liked: Staff & service
Disliked: Amenities
Breakfast is very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food serounding the hotel . Easy to access to other shopping mall
Stayed 2 nights in Jun 2025

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
you need to turn on the water tap for a 5-10mins then you may feel the water turn warm. WIFI speed is terrible , youtube video need to setup to the lowest quality to stream which is bad.
Stayed 2 nights in Dec 2025