"Staff need more training "

"We spent one night at the Oriental Hotel in Quzhou. The room was clean and comfortable and quite large. It was very centrally located in Quzhou and looked out on a small lake. The room had free wifi and the rate included an excellent breakfast, served in a spacious dining room on the top floor of the hotel. The hotel staff were friendly and helpful. A mall with a wide array of stores, including a Starbucks, was conveniently located in the hotel complex. "