"Beautiful hotel. Rooms lovely, well maintained and very clean. Beautiful Santa Maria Novella bathroom
Products. Make time for a night win in the heated infinity pool- just glorious."
"The room was spacious, clean and amenities are well provided, there’s even bedroom slippers. The only drawback was that the motion sensor light at door was faulty and it kept turning on and off while we were sleeping. We had reported it the next morning and staff said they would get it fixed. We had checked out by then so didn’t know if it was fixed. Front desk staff were polite and friendly.
Location was near to jeongbang waterfall."
"Trust me when I say STAY HERE it was gorgeous, clean, and central to everything. It made the entire trip a 10/10 experience. The people who worked here are absolutely wonderful too they clearly care about customer experience. RECOMMEND!!"
"Hi, it was our 2nd time visiting Lotte Hotel Jeju & their service was next level. My family & I had the best experience ever here!! They speak both Korean and English which helped. I must say Rachel who helped us needs to be promoted as manager if she isn’t already!! The room was spacious, elegant and clean. The whole resort is very nice and well maintained. The pool and jacuzzi is nice! We would definitely recommend to all of our friends and family. There’s access to the beach down below but make sure you’re ok to walk up and down some steps as it can be steep. Last but not least, I highly recommend their breakfast buffet…. I think it is 2nd best compared to The Conrad in Seoul’s Breakfast Buffet. Can’t wait to go back again!! Thank you Lotte Hotel Jeju!"
"The hotel was nicely located, minutes driving from the beach and shops and restaurants. We loved the breakfast buffet that helped us start our days there. The room was very comfortable and clean and the staff was very friendly and accommodating. Kids enjoyed the heated pool very much"
"A resort hotel that’s well connected to many places of interest. Dining, shopping and entertainment all under one roof. Staff however lacks English proficiency, Google translate wasn’t very helpful either."
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