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Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch

5.0 star property
Travelers find a peaceful retreat at this Jeddah hotel where an outdoor pool sits amid greenery and the restaurant serves dinner under the stars

Choose dates to view prices

Located in Ash Shati, Sheraton Jeddah Hotel offers genuine Saudi hospitality with contemporary amenities. Guests enjoy Middle Eastern cuisine at Tropical Garden restaurant, relax in the garden or by the pool, and connect with WiFi throughout public areas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is AED 568
AED 686 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 115 per person
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch on 25 May 2026 start from AED 568, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch?

Check-out is at noon.

Where is Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch located?

Located in Ash Shati, this luxury hotel is within 1 mi (2 km) of Atallah Happy Land Park and Red Sea Mall. King Abdul Aziz Road and Hera Street are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

7.4

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 95 out of 286 reviews
Rating 8 - Good. 71 out of 286 reviews
Rating 6 - Okay. 52 out of 286 reviews
Rating 4 - Poor. 29 out of 286 reviews
Rating 2 - Terrible. 39 out of 286 reviews

Reviews

Verified

10/10 Excellent

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff were friendly location was fantastic
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for visiting Jeddah. Great location. Breakfast was so good I didn’t need lunch. Very comfortable and large bedroom.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location on the corniche road. friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Amazing as always. They always go above and beyond. Our room took longer than expected to prepare but they upgraded us to an amazing suite instead. Thank you Khalid, we really enjoyed our stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean upon check in. The food choices were very good, whether breakfast or dinner. As a gym enthusiast, the gym had great equipment to facilitate any type of workout I wanted to do and it was very well maintained.. Overall nice and quiet hotel. The staff were very helpful and friendly. 10 out of 10 recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay and the location
Stayed 3 nights in Oct 2023
Verified

8/10 Good

nahla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were generally amazing and went out of their way. One exception was the pool where there was no one and tough to get service. There’s no full length mirror in the room and the room coffee maker was down. But would stay again. good location and good service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was best for my needs and choices
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the most suitable for my needs
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mohammed Abu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true 5 star hotel

Absolutely loved our stay. Comfort and luxury. Hotel team were really friendly.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the hotel starting from the front desk ending with the housekeeping are extremely helpful respectful and willing to attend to your concerns immediately
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. And good service
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Vinodhini

Liked: Cleanliness
Disliked: Amenities
Shocked to know this was 5 star as it doesn’t live up to its rating. When I checked in, they seemed indifferent and borderline rude when I had to keep going back repeatedly as my room key wouldn’t work. The rooms were somewhat dated, amenities not there, they didn’t have enough towel replacements, etc. The hotel felt far from luxurious and what I would expect. The location was perfect and convenient, walking distance to the pier and nearby cafe. The cleaning and room service staff were absolutely pleasant, as was the staff helping with luggage. Unfortunately the desk staff could have been better.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Ahsen

Disliked: Property conditions & facilities, room comfort

A former nice star hotel - a long time ago

I was given a room in the next door building away from the main tower. The carpets were old and you could smell that it was old. The room was spacy, but the bathroom was the size of a small closet, where you could hardly turn around and use the sink and shower. Simply unacceptable. The temperature of the shower was also too low and didn't encourage taking a shower. I went to the Spa and the Hot Tub (jacuzzi) which was equally hardy warm and the shower next to the Jacuzzi had a shower head that didn't function. I got to say that whatever i experienced wasn't worth more than 2 stars maximum. I complained and was told that the main building was much better and had been renovated. But then I should have been placed in the main building and not in what I ended up in.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Tameem

Room view wasn’t satisfying at all.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and location
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, staff & service, amenities
The staff were five star employees and the location is exactly to my needs
Verified

10/10 Excellent

hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Amer A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean , food , everything
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

mansorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff Hamadan did a great job and was very helpful respectful and competent with his work… staff at the open buffet were great housekeeping service were excellent grate hotel
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

hesham

Liked: Cleanliness, staff & service
Curtains didn't block sunlight
Stayed 1 night in Oct 2025