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"Staff were super friendly and kind. The room was spacious and bright and well appointed. Very clean. There was breakfast available and it looked delicious, however we chose to enjoy local cafe's. Would absolutely recommend the Poet Hotel. "

"Staff was very helpful and friendly."

"Ok "

"I usually do not write reviews. But my stay here left me with a bad taste in my mouth. The hotel looks very nice from the outside and is super well located. Inside though, it has a very creepy feeling and the staff just felt off. As a young woman traveling for me is scary by itself. It did not help that while I was trying to take a shower, a man tried to break into my room and was banging my door down. I called the emergency service in the hotel and by the time they came the man was gone and therefore nothing was done. It might sound dramatic but this was definitely a traumatizing experience. If you are a solo traveler, I wouldn’t recommend."

"The staff were very helpful, attentive and welcoming. Great clean room and tasty breakfast with a lot of choice. Excellent value for money."

"Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you"

"This place is top notch and you will feel like a million Euros! The terrace, views and location are quintessential Portofino. The spa and breakfast will not disappoint. I needed a place to park and had no issues. The walk to downtown is easy and enjoyable. I would recommend to my closest friends, not just you. ;)"

"Excellent"

"Check in with Gabriel was excellent but when transferred to Savoia the woman checking us in was negative and told me that Gabriel did not tell us we had free breakfast which he did and we did after going rounds with her and her calling others to protect her charging for breakfast. Not a good start at a 5 star property."