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"The valet service was so slow we had to wait over an hour to even get into the hotel then we get to the hotel and go downstairs to the bar. Nobody comes to us for at least 30 minutes. This weight staff is terrible absolutely terrible. I didn’t even wanna tip them a dollar but my daughter made me."

"The hotel offered a unique experience from the the usual chain hotel experience. "

"Very top notch place was very Happy with this place"

"When we arrived we had to cancel the hotel had no hot water"

"Hotel had a great breakfast! Was a great location for the event we were attending and the room was very clean and fresh!"

"The man at the desk seemed upset and bothered that I booked with a third party (hotels.com) He even doubted that I had already paid and wanted to charge me again. I asked if there was shopping near I was told quickly no. I used Google maps and surprisingly there was a large shopping mall 15 min drive away. I consider that close. The water in the shower was cold as it ran in the tub. Cold enough that I considered asking for a new room, when the water was switched to the shower head it warmed up enough to shower. The temperature was usable but not as enjoyable as home. The ice machine only gives out about enough to fill a bucket then needs to make more. The ice machine on the 1st floor was not even on. We did not eat on property, but Sunday morning there was a lot of trash in the lobby and outside like beer bottles and pizza stuff."

"Great"

"The only thing bad was the elevators were kinda scary lol lots of popping and slowly opening doors felt like we were stuck in one "

"The nicest, most upscale hotel in the Midwest. "