Travelers relax on sun-kissed beaches or beside three sparkling pools at Hotel Mercedes, with refreshing cocktails always within reach from nearby bars
Hotel Mercedes offers a beachfront escape with sun loungers on the sand. Guests enjoy a relaxing atmosphere, three outdoor pools, and spa treatments like deep-tissue massage and aromatherapy. Enjoy free in-room WiFi and drinks from beach or poolside bars.
Located on the beach, Hotel Mercedes is in Praia Mercedes, a neighborhood in Ilhabela. Nautical Museum of Ilhabela and Waldemar Belisário Museum are cultural highlights, and some of the area's attractions include Narwhal Ilhabela and Cabras Island. Spend some time exploring the area's activities, including whale-watching. Visit our Ilhabela travel guide
A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Hotel Mercedes. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a deep-tissue massage, aromatherapy, or hydrotherapy at Eme Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
3 outdoor pools along with sun loungers and pool umbrellas
Free valet parking
Wedding services, a front-desk safe, and outdoor furniture
A banquet hall, a billiards/pool table, and a 24-hour front desk
Room features
All 54 rooms include comforts such as air conditioning, as well as perks like late night room service and free WiFi.
Free buffet breakfast available daily 8:00 AM to 10:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
Things to do
24-hour gym
3 outdoor pools
Arcade/game room
Billiards/pool table
Full-service spa
Family friendly
3 outdoor pools
Arcade/game room
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
Spa open daily
Accessibility
No elevator
More
Banquet hall
Mediterranean architecture
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Towels provided
Entertainment
52-inch smart TV with cable channels
Food and drink
Late-night room service
Minibar
More
Access via exterior corridors
Air conditioning
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Frequently asked questions
Does Hotel Mercedes have a pool?
Yes, this property has 3 outdoor pools.
How much does it cost to stay at Hotel Mercedes?
As of 5 July 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes on 3 August 2026 start from AED 420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Mercedes pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at Hotel Mercedes?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Mercedes?
Check-out is at noon.
Where is Hotel Mercedes located?
Nestled on the beach, this Praia Mercedes hotel is within a 5-minute walk of Viana Beach and Siriuba Beach. Sino Beach and Praia do Sino are also within 15 minutes.
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Reviews
Hotel Mercedes Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 149 out of 267 reviews
10 - Excellent
149
Rating 8 - Good. 83 out of 267 reviews
8 - Good
83
Rating 6 - Okay. 21 out of 267 reviews
6 - Okay
21
Rating 4 - Poor. 10 out of 267 reviews
4 - Poor
10
Rating 2 - Terrible. 4 out of 267 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Leticia
2 December 2025
Liked: Cleanliness, staff & service, amenities
Great location. Quality food and drinks. Excellent staff.
The hotel is fantastic, better than expected.
The area, the people and the hotel itself were awesome.
The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of.
I recommend this hotel to everyone wants a get away from life stress.
The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it.
There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come.
Staff was very pleasant , especially the front desk.
Everything was perfect. The hotel is beatiful, has a beach just in front.
When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing.
Very good breakfast.
Their restaurant water front is also very good.
Prices are not cheap but it worth it.
Café da manhã bom, porém meio desorganizado. Funcionários nao davam conta de atender os hospedes devido a forma que utilizam. Nao deixam talhares a disposicao, nao dao conta de repor na mesa. Fica meio tumultuado, com alimentos no prato sem conseguir comer. Hotel lindo, drcoracao medieval e funcionarios extremamente gentis.
Otimo café da manha com muitas opções.
Otima equipe se limpeza, nota 10.
Todos os funcionários sao muito receptivos, nota 10.
As acomodação sao otimas.
A estrutura de lazer do hotel é espetacular.
Restaurante da Praia do Hotel e nota 10.
A localização do hotel é excelente. Os funcionárias são muitos educados e extremamente prestativos. O hotel como um todo tem uma estrutura espetacular e encantadora. O café da manhã é excepcional, com pães caseiros, frutas, bolos,...tudo de muita qualidade e fresco.
A estádio no geral foi boa, os funcionários atenciosos, mas higienizaćão deixa muito a desejar. O banheiro estava horrivelmente sujo, paredes cheias de limo e mofo. No dia do check-in fiquei tão imcomodado com o banheiro que fui ao mercado com minha esposa, e comprei limpa limo e passei em todo o banheiro. Incrivelmente todo o limo e mofo sairam, as paredes que estavam todas pretas no rejunte, ficaram brilhando, o cheiro de mofo que era insuportável sumiu. Infelizmente falta capricho e zelo. Falta alguém com amor ao que faz para vistoriar os quartos e cobrar manutenção. O Hotel é incrível, mas nesse quesito abandonado. Outro ponto terrivel é o barulho do ar condicionado parace um trator dentro do quarto.
Erika
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Julio Cesar
25 February 2026
Liked: Cleanliness, staff & service, amenities
Todo atendimento que eu e minha família tivemos por parte dos colaboradores do hotel, fui maravilhoso, a estrutura muito boa mesmo, com certeza este hotel sempre será minha primeira opção em hospedagem na ilha.
Julio Cesar
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Luiz Fernando
23 February 2026
Liked: Cleanliness, staff & service, amenities
Os quartos são simples ...mas confortaveis ...o hotel é bem bonito vale a pena conhecer..
Luiz Fernando
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Rodrigo
22 February 2026
Liked: Cleanliness, staff & service, amenities
O atendimento e a educação da equipe foi impecável. Destaque para o colaborador William, muito educado e cordial.
Rodrigo
Stayed 4 nights in Feb 2026
Verified
4/10 Poor
ELIANE
28 January 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
Equipe do restaurante que agrega o hotel foi bem hostil. O Hotel em si é bom, café da manhã bom.
Porém a piscina fica agregada a esse restaurante e tivemos sérios problemas com a equipe do restaurante, inclusive a gerente dele.
ELIANE
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Gustavo A M
26 January 2026
Liked: Cleanliness, staff & service
O quarto é bom, a equipe muito atensiosa , emprestaram pratos e talheres, são solicitos.
Alguns pontos a melhorarem, o hotel é bem escuro, minha mãe tem a visão reduzida o que dificulta muito pra ela a locomoção, a sala de jogos é super escura, a noite quase não da para jogar ping pong porque não da para enxergar nada.
A escada do deck do mar é bem ruim, inclinada praticamente, degraus sem adesivo antiderrapante , e alguns até estavam limpando no dia, só limbo, bem dificil o acesso.
Eu fui em um outro hotel em ilhabela, e eles tinham alguns colchões de eva amarrado no pilar do deck, acho que seria uma boa opção para quem quer curtir o mar e ficar tranquilo ali na praia, sem precisar ficar nadando, porque ali é bem fundo.
Gustavo A M
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Luiz Gustavo
13 January 2026
Liked: Cleanliness, staff & service, amenities
Funcionários atenciosos e simpáticos, arquitetura do hotel e café da manhã
Luiz Gustavo
Stayed 6 nights in Jan 2026
Verified
8/10 Good
Solange
4 December 2025
Liked: Cleanliness, staff & service
O hotel é bem antigo, mas muito bom em infraestrutura, principalmente o deck externo. Porém deveriam rever o enxoval, toalhas pequenas, lençóis e camas desconfortáveis. O atendimento da equipe é maravilhoso e tb muito limpo. Gostamos muito.