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"Very friendly staff when we checked in late at the restaurant. Room was very clean and had a big, beautiful wall of glass in front of the bed with a great view of the mountain."

"My stay was disappointing due to poor service. Housekeeping was non-existent—they gave us cleaning supplies instead of cleaning the room. They also charge extra for coffee refills, which felt unreasonable. The hammam only worked for one of the three days we were there. To make matters worse, I was double-charged and had to call five times, waiting over a week to get my money back. The reception was almost always empty, making it hard to address issues. I wouldn’t recommend staying here unless...

"Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away."

"This is an absolutely beautiful hotel. So much attention to detail and beautifully restored. The host and hostess are wonderful and so very nice. Suggested things to do. And we ate a delicious dinner and breakfast the following day. I would highly recommend this hotel to anyone who wants beauty, friendly and breathtaking views. I wish we had stayed longer. "

"Everything was good. Staff, hotel, food and location were perfect "

"Incredible hotel, service & location. I stayed an extra night!"

"Views of the mountains and the surrounding area was fantastic."

"Very nice rooms, firm bed and excellent breakfast. Dinner was very good, too, with excellent service. Location is one minute from bus and boat stop and the lake."

"Wonderful resort. Staff was attentive and friendly, every area was very clean, comfortable rooms, best Vinson stakes I’ve ever had. "

"Das Alpina ist ein gemütliches, sehr gut gelegenes Hotel das mit persönlicher Führung und einem ausgezeichneten Restaurant besticht. Wir fühlen uns immer wie zu Hause dort und dazu noch die Pisten vor der Tür-was will man mehr!"

"Which service?"