"Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again."

"Clean room, comfy bed, super close to Nagano station, courteous staff, breakfast at hotel was Japaneese style and very good, 7-11 by hotel."

"Location was amazing and staff was super helpful. "

"アクセスがいいです"

"とても満足しています。"

"Room was clean and spacious. Bathroom contained ingenious plumbing devices for convenience and best use of space. Public bath was nice and we'll maintained. Jinbei and slippers provided. Front desk was courteous and professional, check in was quick and easy. Location is close to train and bus terminal. "

"Nil"

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "