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" Excellent ski resort, wish they had more options to dine at, but other then that, staff very freindly and helpfull, especially Miss Liu. She was very helpfull with transportation and getting around. Definitely recommend this Resort."

"Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again."

"Only 5-7mins walk to Nagano St. Many options of dining restaurants around hotel and station. They provided all amenities which we needed very complete, there were (if i m not mistaken) 4 or 5 coins-laundry machine with its dryer near lobby/receiptionist area on the Ground/1st floor. We really had wonderful 4 night-stays here! "

"Fantastic location for a quick stay in Nagano "

"Nice place, close to everything!"

"The owners made us feel very welcomed. We enjoyed their homemade traditional Japanese breakfasts, his and her onsen bath, and the care they took to make us feel comfortable. We cannot recommend this highly enough!"

"The hot spa for women only and men only was the highlight of the day. Reception staff were wonderful and the room was very clean. Location very close to train station a plus. Very easy to find bus to visit snow monkeys."

"Great tidy warm hotel, very quiet and convenient."

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days to finish discovering all the dishes. Parking was free and very convenient - we were able to park very close to the lobby. The room was spacious and had a huge powder room and a very clean shower and bath area. Housekeeping was very good at making sure we were well supplied with drip coffee and bottled water everyday. The only small downside was the distance between the hotel and the closest town. Thankfully we drove, so it wasn't difficult to get in and out. The surrounding area is beautiful and we would love to visit again not just for the hotel, but also for the scenic spots!"