View all photos for Family Apartment, 2 Bedrooms, Pets Allowed
Family Apartment, 2 Bedrooms, Pets Allowed
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
2 bedrooms
2 bathrooms
Hair dryer
70 sq m
2 bedrooms
Sleeps 6
1 Queen Bed and 2 Double Beds
View all photos for Economy Apartment, 1 Bedroom
Economy Apartment, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Air conditioning
Separate bedroom
Hair dryer
Private bathroom
1 bedroom
Sleeps 2
1 King Bed
View all photos for Comfort Apartment, 2 Queen Beds
Comfort Apartment, 2 Queen Beds
Highlights
Separate dining area
Separate sitting area
Air conditioning
Separate bedroom
Hair dryer
Private bathroom
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for Deluxe Apartment, 3 Bedrooms, Garden View
Deluxe Apartment, 3 Bedrooms, Garden View
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
3 bedrooms
Hair dryer
Private bathroom
Garden view
3 bedrooms
Sleeps 6
1 King Bed, 1 Queen Bed and 2 Twin Beds
View all photos for Superior Apartment, 3 Bedrooms, Garden View
Superior Apartment, 3 Bedrooms, Garden View
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
3 bedrooms
Hair dryer
Private bathroom
3 bedrooms
Sleeps 6
2 Queen Beds and 2 Twin Beds
View all photos for Family Apartment, 2 Bedrooms, Garden View
Family Apartment, 2 Bedrooms, Garden View
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
2 bedrooms
Hair dryer
Private bathroom
Garden view
2 bedrooms
Sleeps 4
2 King Beds
View all photos for Executive Apartment, 1 Bedroom, Lake View
Executive Apartment, 1 Bedroom, Lake View
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Separate bedroom
Hair dryer
Private bathroom
Lake view
1 bedroom
Sleeps 2
1 King Bed
About the neighborhood
Located in Humacao, Palmas by PMI Puerto Rico is near the beach. Palmas Del Mar Golf Club and Ceiba Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palmas del Mar Beach and El Yunque National Forest. Visit our Humacao travel guide
This smoke-free aparthotel features concierge services, laundry facilities, and free self parking. Each apartment features free WiFi, a dining area, and a sitting area. Amenities also include a hair dryer and free toiletries. Housekeeping is available on request.
Palmas by PMI Puerto Rico offers 7 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate dining areas. This Humacao aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on request and irons/ironing boards can be requested.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
7 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
Cleaning fee: USD 122.46 per accommodation, per stay (varies per unit)
A damage deposit of USD 200 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
Frequently asked questions
Is Palmas by PMI Puerto Rico pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Palmas by PMI Puerto Rico?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Palmas by PMI Puerto Rico?
Check-out is at 11:00 AM.
Where is Palmas by PMI Puerto Rico located?
Situated near the beach, this aparthotel is 0.5 mi (0.8 km) from Palmas del Mar Beach and 2.1 mi (3.4 km) from Palmas Del Mar Golf Club. Lucia Beach and Playa El Negro are also within 12 mi (20 km).
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Reviews
Palmas by PMI Puerto Rico Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
6.4
Amenities
6.8
Property conditions & facilities
Rating 10 - Excellent. 12 out of 27 reviews
10 - Excellent
12
Rating 8 - Good. 3 out of 27 reviews
8 - Good
3
Rating 6 - Okay. 2 out of 27 reviews
6 - Okay
2
Rating 4 - Poor. 5 out of 27 reviews
4 - Poor
5
Rating 2 - Terrible. 5 out of 27 reviews
2 - Terrible
5
Reviews
8/10 Good
Emmelin
19 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really quite and safe place to stay
Emmelin
Stayed 6 nights in Oct 2025
10/10 Excellent
Arvin Angelo
6 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Palmas was truly excellent, clean rooms, with excellent air conditioning. Safe and quiet area with much to look around.
Arvin Angelo
Stayed 4 nights in Oct 2025
10/10 Excellent
Francillia
27 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was absolutely outstanding! The home itself has such amazing history and character, which made my stay even more special. Everything was clean, comfortable, and exactly as described.
A special thank you to Nathalie; she was incredibly responsive, provided prompt replies, and answered all of my questions and concerns right away. Her hospitality made the entire experience seamless and stress-free.
I would highly recommend this property to anyone looking for a memorable and worry-free stay.
Francillia
Stayed 3 nights in Aug 2025
8/10 Good
Noemi
29 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo was nice. It was cute and decorated very nice. Beds were comfortable. Room was clean. Nice refrigerator with ice maker and water. Kitchen had a lot of plates utensils pots pans coffee maker microwave.
The AC worked in all rooms except for Masterbedroom. But once I mentioned it to them they did what they could to fix it. For some reason my husband and I couldn’t get hot water in the master bathroom shower . But there was hot water in all other rooms.
It was great to have a washer and dryer to be able to wash before packing.
If I had any questions they were quick to reply which is always nice.
I am used to having some amenities when I book a condo. PMI provides shampoo conditioner and soap in bathrooms. We also had soap and sponge. Paper towels in the kitchen. It was nice to have been provided with pool towels, coolers, lounge chairs, bbq grills, dominoes and domino table.
It was a very nice place to stay with my family.
Noemi
Stayed 7 nights in Nov 2025
10/10 Excellent
MARK A
15 February 2026
Liked: Cleanliness, amenities, communication
It’s just as nice as it looks, some fans are broken and the shower can’t control temp but those are minor considering you are in PR with access to pool and hot tub. The beach was fine definitely has some seaweed but swimmable just need to check the seaweed forecast and you can find clear water. The fitness center lets you in for 25 bucks to use gym, pickle ball tennis etc. can’t use the tapas bar pool without membership but that’s fine same with Wyndham but there is plenty to do and see, good golf too, and horses ! Overall well worth the price to get away from Boston In the winter. Also wifi worked great for teams calls
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best place ever
Francisco
Stayed 7 nights in Jul 2025
10/10 Excellent
Diana
26 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication with the host and instructions for check in and check out
Diana
Stayed 3 nights in Jul 2025
10/10 Excellent
silvia
2 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is such a beautiful place. Had no problems with the property and they were very easy to contact. Air conditioning worked just fine. Would do it all over again!
silvia
Stayed 4 nights in Aug 2025
10/10 Excellent
Denise
18 September 2025
Liked: Cleanliness, property conditions & facilities, communication
I love it
Denise
Stayed 8 nights in Aug 2025
2/10 Terrible
Sonia
16 October 2025
Disliked: Cleanliness, property conditions & facilities, communication
Room was dirty, faucets rusty, roaches, only four towels, two only toilet paper never cleaned our room and just plain horrible stay
Sonia
Stayed 7 nights in Oct 2025
6/10 Okay
April
2 January 2026
Liked: Property conditions & facilities, communication
Disliked: Amenities
This was my first time booking a non-hotel property. Was not happy on how restrictive check in time was and very stressed if I would receive the code at 3:00 p.m. as promised. Also, there were food items left in the cabinet near the fridge, so cleaning staff needs to check everything. Curtains or at least blinds should be placed on the sliding door to the balcony. A screen should be installed in the bathroom window so I will not get bitten by mosquitos throughout the night. So, in conclusion, will stick to booking hotels in the future.
April
Stayed 4 nights in Dec 2025
4/10 Poor
Carmen
13 October 2025
Disliked: Property conditions & facilities
Very outdated. Needs renovation. Difficult checkin. Tele entry didn't work. Parking is across the street and need beeper. Didn't share check-in instructions til 3pm with name of building and entry instructions. Bugs in the unit, false advertising. None of the 149 photos shown was of the actual property. Beach was only rocks and no pool.
The apartment itself was beautiful, but we had no internet, the pool was closed the whole time we were there, the Expedia ad doesn't tell you that you don’t have access to the beach. We went through a hotel entrance to access the beach and were asked to leave because we weren't guests of that hotel, also the EXPEDIA ad doesn't tell you that the KING size room is on the 3rd floor.. this info should be disclosed ahead of time. I have a Spinal injury and was basically confined to my room, i had to consistently leave to Starbucks to use the internet and complete my work. The overall stay was unpleasant and extremely stressful. Wouldn’t come back ..
I did not like anything about this property. Number one false advertisement. The pictures presently are not what you will get. After you send the cleaning deposit you will receive pictures of a room. One room bad air conditioning, smells horrible and couldn’t even get in through gate. Difficult to find. I stood one night out of eight days. That should say it all.
andres medina
Stayed 8 nights in Aug 2025
4/10 Poor
Jeffrey
18 July 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
The bed frame underneath the mattress (wood strips) are broken making the mattress sink in. VERY UNCOMFORTABLE… also no ironing board. When I emailed the host, wanted me to confirm about the ironing board. But didn’t mention anything about the bed which is very unprofessional. The bed has screws showing like they tried to fix the issue in the pass.
Jeffrey
Stayed 4 nights in Jul 2025
2/10 Terrible
Diego
16 August 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
We encounter the apartment fitly, full of vermin. We have to spend hours cleaning the whole apartment so we could sleep. The next day we complained to management. They decided to enter the apartment While we were out without our knowledge or consent. Later they inform us that the apartment was clean of curse t was after we spend hours cleaning the night before. After we communicate our discontent for them entering the apartment without our knowledge/consent they completely ghost us. On top of that they charge $200 for maintenance on top of the initial $100 we have to pay for the same purposes before we check in. We leave the apartment in a better condition/cleanness that when we arrived. To my surprise to see The $200 dollar charge to my credit card again without any type of communication an agreement on our part.
Palmas Del Mar is a beautiful community filled with kind people. It was pleasant to be within walking distance from a variety of places to eat. That said, the room was mid tier quality- I stayed there for 5 days and the WiFi worked a handful of times throughout. The shower must’ve produced an 1 hr of warm water across the overall total 5 days!!! Freezing cold showers eventually took away from the relaxation of being on vacation. Worst of all for me, were the falsely advertised laundry and pool. That picture of the pool on Expedia? Doesn’t exist. You’ll have to factor in paying a day pass to another resort to use theirs if you want a pool. And then when being charged twice for a cleaning fee for having dirty laundry! Laundry that I would’ve happily washed if there were the advertised washer and dryer. Beautiful town but stay somewhere else
Unfortunately, the apt was very outdated with furniture way passed its useful use.Bathroom needs to be gutted and kitchen cabinets fell off when I attempted to open them.Your Expedia photos are not what they are renting. Instructions are confusing and with 20+ pools among the other properties within the Palmas del Mar resort, I had the only place with no pool access. I'm sure management could have made a little effort to make one available. Who goes to a tropical island, at a resort with no pool. Its sad because the location is beautiful. So sad!