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"Staff was super nice! "

"Great, friendly staff."

"We did not eat breakfast. But wahlburgers room service was great. We ate at lookout and the food was good, but I had a hair in my salad. They replaced my salad and did not charge me. On the 3rd day we started smelling a sewage smell in our rooms around 10 at night. We called front desk and the night desk lady refused to come up, but stayed she would send someone else. We never saw anyone. We also struggled with housekeeping and had to call down for towels, clean up our own room and get air freshener. Finally they came and cleaned one of our rooms, never vacuumed or cleaned the sinks or showers. We gave up. We actually like the ambiance of this hotel but they truly need to replace the cleaning staff quickly. "

"Yes the room was clean And the staff was very good "

"Safe area, clean room, comfortable bed"

"I really enjoyed my stay from the warm welcome with easy check-in to the great location in the heart of Memphis. Everything was within an easy stroll. The room was spacious, nicely appointed and great views. "

"This property was clean and the staff was fantastic! It’s an older building and that is starting to show. "

"This seems to be a good hotel. However, my stay was overshadowed by rude housekeeping staff. I booked a night after much international traveling with severe jet lag (with an 8 hour drive the next day). I asked and was granted a late check out. What insued was a tap at the door every hour on the hour after check-out time. To add insult everytime I got up to check the door they would disappear. It was clear that they wanted me to leave. Needless to say I was not very happy. Im a BONVOY member but I don think I would stay there again. "

"Bad neighborhood resulting in gated parking and a security guard, mold on bathroom ceiling, toilet did not flush, no soap in broken dispenser, tv would not turn off - had to pull the plug out to turn it off, walls stained and dirty, very low water pressure. "