"1. [Unprofessional Reception Staff] Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them...

"Brand new hostel so it has some things to work out. But overall a great hostel, and cheapest in town."

"Excellent prompt, friendly service and staff. "

"The staff is amazing and very welcoming. The Motel itself is nice to stay for couple of nights (clean, delicious breakfast, good wi-fi). Close to the bus station and dining places. We would highly recommend Galaxy Motel for the stay in Hpa-An."

"スタッフの方がとても"

"Les matelas sont encore emballés dans leur plastique d’achat. Le petit-déjeuner compris n’existe pas et il n’y a rien aux alentours permettant de petit déjeuner! Bref glauque, à éviter !"

"Todo el personal encantador. Pero muy peligroso viajar ahora a esa zona.."

"The location is very convenient to stores and restaurants. They even rent motorcycles. Room was clean, floor looks new. Their breakfast was something good extra, variety of choices rice, noodle, rice flour pancake, sliced bread, coleslaw, fruit, all the basic condiments, soup. I would use this hotel again if I come back."