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The Whitehall Houston

4.0 star property
A sophisticated urban retreat with poolside relaxation and prime access to Houston's attractions, perfect for both unwinding and exploring

Choose dates to view prices

The Whitehall Houston is near Downtown Aquarium and George R. Brown Convention Center. Travelers love the outdoor pool for cooling off after exploring. On-site shopping and a coffee shop add convenience. The knowledgeable staff helps guests maximize their visit.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 525
AED 615 total
includes taxes & fees
15 Feb - 16 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (H-Level)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (H-Level)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Downtown Houston, a neighborhood in Houston, The Whitehall Houston is near a metro station. Toyota Center is a cultural highlight and some of the area's popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park or NRG Stadium. Visit our Houston travel guide
Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Houston modern city aerial view in downtown Houston, Texas, TX, USA.
    House of Blues Houston
    10 min walk - 0.9 km
  • At the main entrance.
    Toyota Center
    13 min walk - 1.2 km
  • Vibrant entrance of Downtown Aquarium in Houston, Texas, showcasing marine life and family attractions
    Downtown Aquarium
    17 min walk - 1.4 km
  • The Houston Astros!
    Daikin Park
    20 min walk - 1.7 km
  • Close to the entrance of convention center.
    George R. Brown Convention Center
    2 min drive - 2.6 km

Getting around

  • M. D. Anderson Station
    5 min drive
  • Downtown Transit Center Station
    8 min walk
  • George Bush Intercontinental Airport (IAH)
    30 min drive

Restaurants

  • NUA Thai
    6 min walk
  • Gyu-Kaku Japanese BBQ
    6 min walk
  • Benihana
    7 min walk
  • Starbucks
    6 min walk
  • Christian's Tailgate Bar & Grill
    5 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and concierge services
  • Meeting rooms, multilingual staff, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

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  • Pet friendly
  • Free WiFi
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9.2 out of 10, Wonderful, 1,418 reviews
The price is AED 558
AED 665 total
includes taxes & fees
6 Feb - 7 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 45 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. Daikin Park and George R. Brown Convention Center are also within 2 mi (3 km). Downtown Transit Center Station is 8 minutes by foot and Bell Station is 9 minutes.

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Reviews

The Whitehall Houston Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1230 out of 1998 reviews
Rating 8 - Good. 356 out of 1998 reviews
Rating 6 - Okay. 198 out of 1998 reviews
Rating 4 - Poor. 95 out of 1998 reviews
Rating 2 - Terrible. 119 out of 1998 reviews

Reviews

10/10 Excellent

Yitsy

Front desk and valet staff were great
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness
The staff were very helpful and the place was beautiful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with family
Stayed 2 nights in Oct 2025

10/10 Excellent

Christi

Yes the room was perfect
Stayed 1 night in Dec 2025

8/10 Good

Marty

Liked: Cleanliness, amenities, property conditions & facilities
Helpful courteous staff. Good location for downtown Houston events.
Stayed 1 night in Dec 2025

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and smelled good but outdated. Staff was super friendly and gave us advice on where to go. Didnt get to try the food but had a nice time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, property conditions & facilities
Clean & nice
Stayed 1 night in Jan 2026

10/10 Excellent

Jerard

Liked: Cleanliness, staff & service, amenities
Great staff and room was super clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
The Whitehall was an amazing place to stay. My daughter doesn't live far from the hotel, so it worked out perfectly for us when we needed to meet up. Above all, the staff from the front desk to the restaurant where absolutely amazing. Everyone was so friendly and went out of their way to make sure i had what i needed and was comfortable. Considering I was there the weekend of the snow storm and they were short staffed, I would have definitely understood if they didn't meet the mark, but they did. Great job to everyone!
Stayed 1 night in Jan 2026

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
the staff was super nice especially the front desk. lobby stunning and the breakfast is amazing. you want be sorry paying for the breakfast voucher
Stayed 2 nights in Dec 2025

8/10 Good

Dnika

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind. The room was older but well kept
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff nice rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Fahad Maher Raf

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The staff met my expectations and beyond.
Stayed 8 nights in Dec 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff who went above and beyond to accommodate me. I arrived at the property at 1:00 pm and even though my check-in time was at 3:00, they offered to check me in 2 hours early without any hesitation. They knew I was running the Houston marathon on my return date and assured me that they will accommodate an hour for a late checkout. Very professional staff and attentive to guest’s needs. Highly recommend The Whitehall Houston!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were phenomenal, many shops walking distance, ideal location
Stayed 3 nights in Sep 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff, Kelvin and Shirley, were very friendly and helpful. The room was comfortable and the shower had excellent water pressure. Close to a lot of good restaurants also.
Stayed 1 night in Nov 2025

10/10 Excellent

Travis Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Breakfast | Air conditioning
Stayed 1 night in Oct 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and the restaurant was nice also
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Tayloranne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay here for my birthday! Kelvin and the front desk team took such amazing care of my friends and I! He truly played a part in making my birthday special! Thank you all for the stellar hospitality and I will be back when I return to Houston! :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms were very clean. Staff was amazing and super friendly. Highly recommend staying here. thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service at bar from James! Room clean place was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch.
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Not a lot of dining options near property. Gym was ok too
Stayed 2 nights in Oct 2025