6/10 مقبول
Dale
مسافر برفقة العائلة
28 أبريل 2026
When you check in make sure they have you accounted for your entire stay. My daughter had four nights stay with Expedia and Hampton only had her for three nights stay. Her card was charged for the four nights and had to convince the Hampton people she was right. They insisted she had to call Expedia about the matter. Not no but no way. They finally acknowledged that she was right. A customer should be given more acknowledgement up front and not have to completely keep explaining that they have and paid for four nights rather than three. We should not have had to stay in their lobby for 15 or 20 minutes having to explain. They blamed it on Expedia which I disagree. I’ve stayed at Hampton for 3 stays in the last couple of months, total of 9 days. My next one is coming up so I have to rethink it.
Hope things get better for communication with their guest.
Dale
أقام 4 ليالٍ في شهر أبريل عام 2026