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"The hotel location is very convenient as it is just next to the popular shopping street. The room is very big and the staff service is very friendly and prompt. Highly recommend to try "

"Clean room ,great meal"

"Was on half-board. Food provided was good. Staff was friendly and service was good.free parking on hotelnground"

"Room is spacious and comfort. Staff is kind. Hot spring area is clean and good. Location super great. Walking distance from JR station"

"Everything was amazing "

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "

"I absolutely loved staying here! The onsen was perfect after a day of driving. The style of the hotel is really cool, and the staff were extremely friendly and helpful. Motorbike parking was available and the room was comfy and warm. It's a short walk into town, but nothing too difficult. "

"Excellent restaurant with a fantastic buffet breakfast. We stayed in one of the "Kumo" rooms which had nice views of Mount Aso. Would recommend to others."

"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."