Search Residences in Hordaland County

"A very disappointing experience. Whilst the staff were friendly, there is a strike in the hotel industry in Norway which we were not informed of prior to our arrival. Therefore, the hotel services are not as expected and over our seven nights a lot of additional expense was incurred. Breakfast was plentiful, Fika was basically left over breakfast pastries and coffee, and dinner is not provided despite being part of the booking and so far no compensation for this has been offered despite complaining to the hotel, and to the parent company Strawberry. We purchased food in additional to the hotel costs already paid which amounted to in excess of £500.00 over seven nights for two people. Additionally with the strike, rooms are not refreshed and during our seven nights, no room bins were emptied (even though there were food stuffs in them), no coffees, toilet rolls etc were re-filled, floors not swept, and linen / towels were not refreshed once. As other reviews have stated, rooms are small and there is very limited hanging space and no drawer space. Unfortunately the hotel did not live up to expectations or the values stated on the Strawberry website. We have been very disappointed at the considerable additional expense incurred with no compensation for the services paid for and not provided."

"Good sized rooms, really comfortable beds. Whole hotel spotlessly clean. Really good breakfast selections. Friendly helpful staff, nothing was too much trouble."

"Unfortunately the restaurant was closed due to a strike at the hotel. Given it was a Sunday , close dining options were limited. The room was very quiet."

"Overall very good experience and we would happily staff at the hotel again. The staff were helpful, friendly and were kind enough to give a free room upgrade also. We plan to return as it is perfectly located and short distance to the busier areas, and public transportation. The only reason for 4 star rather than 5 star is simply due to the inconvenience of having to pay for access to the spa and sauna area. This is only free for hotel guests at very limited hours early in the morning on certain weekdays only which isn’t ideal so worth noting for future. Overall, positive experience and would recommend."

"We were moved to Scandic Byeparken because of the hotel staff strike. Very cramped room. Reception staff unsmiling and not terribly helpful. Morning staff much better - friendly and helpful. The breakfast buffet is first-rate. the hotel is very well situated."

"Several supermarkets around property "

"Excellent location. May present challenge for individuals with disabilities (i.e. steps to enter lobby with no assistance from hotel staff)"

"Spartan room but clean and very quiet. Comfortable bed and nice bathroom. Staff was very friendly."

"Very good breakfast "