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"Room was clean, quiet but needs updating.Lamp broken, faucet leaking. Food was good, need more staff.Only 1 server for dining area. Airport shuttle was huge disappointment and misleading. Goes to a parking area and then you need to take air train to terminal so it’s a “parking “shuttle not an airport shuttle. That forced me to take an Uber."

"Airport shuttle was confusing as we ended up getting into a different holiday in shuttle."

"Favorite place "

"I had a stressful experience at check-in. I had just arrived from Korea and realized I didn’t have the credit card I normally use in the U.S. The staff member repeatedly said the card was required, so I had to open and search through two large suitcases at the front desk. Later, I was told that I could complete a credit card authorization form by email instead. If this option had been explained from the beginning, it would have avoided a lot of unnecessary stress. The staff member was also quite blunt and impersonal throughout the interaction."

"Excellent stay! "

"My room was hot, ac did not work well. "

"Simple lodging moments away from Industry City and right on the Subway line. I've stayed here a couple of times so, yes I would go back."

"Front reception desk very good.."

"Clean rooms, nice breakfast selection, always like the atrium with its open air feel for sitting and relaxing. Evening snacks at the Atrium was a nice touch. Pool was a tad bit tiny for the amount of guest using the pool though. "