Castles in Hérault

"Staff was excellent, enjoyed on site restaurant. Short walk to city centre .Rooms was spacious and modern"

"Clean rooms, helpful staff, good breakfast "

"Everything was perfect just maybe the room could be bit warmer"

"Personnel sympathique et acceuillant"

"When I arrived room smelled like cigarettes and like food was just cooked ! I was given a paw on a piece of paper to go to my room in a separate building from reception . It was dark and hotel is situated across from a park that homeless frequent . It was not a safe location. Hallways dirty , shady people coming in and out of elevator . I asked for another room they said they were sold out and the manager agreed it smelled awful . She tried to spray this terrible aerosol as pray which made it worse ! I had to go to another hotel for the night . They told me to come back the next day for a better room . I went back at 2 pm the next day still no rooms available . They refused to credit me . I paid for insurance through Expedia which is now a challenge as well . This property is not represented accurately on Expedia . I now question if I will ever use Expedia again. IF I COILD HIVE GHIS S ZERO RATING I would . I can’t even reach Expedia or insurance co I paid for . "

"I had to move from another hotel nearby to hotel oceana metropole late last night when I arrived which was stressful . I’ve stayed here before and is always super clean and quiet inside . Staff was very helpful finding me a room last minute . "

"Room very clean and warm."

"Very clean room, friendly staff, conveniently located close to the train station. If you’re looking for a clean, budget friendly place to stay, Eurociel is a great choice!"

"Tramway bells are a free wake up call! Ask for a quiet room away from the road !"