Travelers find a perfect balance of relaxation and excitement at this centrally located hotel with WiFi, an on-site casino, and extended parking options
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Photo gallery for Best Western Helena/Capitol Hotel
In the heart of the city center, Best Western Helena/Capital Hotel welcomes guests with fresh, revitalized spaces. Enjoy a meal at Family Roots restaurant, connect with WiFi, or visit the on-site casino. Dry cleaning services and extended parking add convenience to your stay.
View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Highlights
Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
45 sq m
1 bedroom
Sleeps 2
1 King Bed
About the neighborhood
Located in Helena, Best Western Helena/Capitol Hotel is in the city center and near the airport. Montana Historical Society Museum and Holter Museum of Art are cultural highlights, and some of the area's landmarks include Cathedral of St. Helena and Reeder's Alley. Great Northern Carousel and Exploration Works are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Helena travel guide
1714 11th Ave, Helena, MT, 59601
What's nearby
Montana State Capitol
9 min walk - 0.8 km
Cathedral of St. Helena
3 min drive - 2.1 km
Montana Historical Society Museum
9 min walk - 0.8 km
Carroll College
4 min drive - 2.8 km
Great Northern Carousel
4 min drive - 2.8 km
Getting around
Helena, MT (HLN-Helena Regional)
6 min drive
Restaurants
McDonald's
6 min walk
Panera Bread
3 min walk
Wendy's
5 min walk
Lewis & Clark Brewery & Tap Room
3 min drive
Rise And Shine Cafe
11 min walk
About this property
Best Western Helena/Capitol Hotel
Hotel in the city center, remodeled in 2024
You can look forward to a free roundtrip airport shuttle, a casino, and dry cleaning/laundry services at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers brunch, lunch, and kids' meals. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking and extended parking
Full breakfast (surcharge), RV/bus/truck parking, and tour/ticket assistance
An elevator, smoke-free premises, and wedding services
Guest reviews say great things about the helpful staff
Room features
All 106 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and hair dryers
24-hour free roundtrip airport shuttle at scheduled times
Free uncovered self parking on site
Free uncovered extended parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Family Roots
Things to do
Casino
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
In a state park
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
43-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Restaurant dining guides
More
Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 20.00 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena
Frequently asked questions
Is Best Western Helena/Capitol Hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Best Western Helena/Capitol Hotel?
As of 7 March 2026, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on 8 March 2026 start from AED 292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and extended parking are free at this property.
What time is check-in at Best Western Helena/Capitol Hotel?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Helena/Capitol Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Best Western Helena/Capitol Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs at scheduled times.
Where is Best Western Helena/Capitol Hotel located?
Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 mi (3 km).
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Reviews
Best Western Helena/Capitol Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.6
Amenities
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 480 out of 1008 reviews
10 - Excellent
480
Rating 8 - Good. 275 out of 1008 reviews
8 - Good
275
Rating 6 - Okay. 118 out of 1008 reviews
6 - Okay
118
Rating 4 - Poor. 69 out of 1008 reviews
4 - Poor
69
Rating 2 - Terrible. 66 out of 1008 reviews
2 - Terrible
66
Reviews
10/10 Excellent
Flora
5 February 2026
Liked: Cleanliness, amenities
The staff is wonderful. The rooms are clean. It’s a great place to stay.
The breakfast was one of the best motel breakfasts I have ever had, with real eggs, bacon, sausage one morning, and French toast, bacon, and hash browns the next.
Although there was a mixup and confusion during our checkin process, the staff made arrangements to accomodate us. Staff was very kind and helpful. Rooms were clean and breakfast was outstanding. Special thanks to Kristen who allowed our special needs group access to a conference room where they could sit and enjoy their lunch