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"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"Great place to stay at Kofu! It comes with excellent breakfast, free amenities like ice cream, welcome drinks and ramen. "

"The pod was amazing, a good size for 2 people with a comfortable bed. We stayed when the temperature dropped into the minus and it was plenty warm enough in there. Each pod gets it's private bathroom and cooking area. We added on the dinner package last minute for one of the nights which they kindly organised. The food quality was great and you got instructions on how to cook each meat if you are unsure. We had breakfast each morning, you get plenty of food but it is the same each time. The other 2 nights we walked 2 minutes to a place which does amazing burgers. I think the only downside is not having a little tuck shop on site for snacks or an option to be able to bring your own to cook on the BBQ because they only arrange the coal if you've ordered the dinner. But we were there to relax before going back to the city and we managed to do just that. We also got to experience our first onsen as they allowed tattoos. The staff were amazing and I would definitely go back."

"It was one the most amazing stays of my wanderlust life. The atmosphere, personnel, food, installations and of course the view. We were able to see the Mt. Fuji all the way to the top! Our two meals were something else. The private hot springs are so peaceful and relaxing. Highly recommend! "

"Staff"

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"Staff were exceptionally helpful. Took our luggage up the stairs and were waiting for us when we arrived. Welcomed warmly by the manager and once checked in felt like home away from home! We didn’t do kayaking but available if you intend to do so. Private baths or outside baths available which we took advantage of. Possibly for some guests may find the property a bit older but was adequate for what we wanted. View you get makes up for it. I’d certainly return to this place if I’m ever in Fuji-san area again. "

"Room was really clean, the staff were super nice really enjoyed my interactions with them. The onsen was great. Wish I spent more time there, the sauna was super hot. The buffet is a big thing there but that for me was the weakest part of the experience. "

" Very nice place at a reasonable price."