West Lake Home Hotel & Spa

Property class: 3.5

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Near West Lake, West Lake Home Hotel & Spa provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Deluxe Single or Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Executive Single or Double Room, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Single or Double Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard King Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located on the waterfront, West Lake Home Hotel & Spa is in Tay Ho neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
No. 156 Yen Phu Street, Tay Ho, Hanoi

What's nearby

  • A pagoda, a body of water, and a flag.
    West Lake
    1 min walk - 0.1 km
  • A serene lakeside scene with a pagoda, palm trees, and a traditional bridge.
    Tran Quoc Pagoda
    17 min walk - 1.4 km
  • A traditional courtyard with a large tree in a planter, people walking, and traditional architecture.
    Quan Thanh Temple
    6 min drive - 2.2 km
  • A large monument with a red flag, surrounded by green lawns and people walking.
    Ba Dinh Square
    8 min drive - 3.0 km
  • Syrena Shopping Center
    15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station
    7 min drive
  • Ga Co Loa Station
    15 min drive
  • Noi Bai Intl. Airport (HAN)
    30 min drive

Restaurants

  • Nomnom Kitchen + Wine Bar
    13 min walk
  • Cafe Du Lac
    8 min walk
  • Mía Coffee
    8 min walk
  • The Oven D'Or
    11 min walk
  • G.U 19 Steak
    11 min walk

About this property

West Lake Home Hotel & Spa

  • Hotel near West Lake
  • At West Lake Home Hotel & Spa, you can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Airport pick-up service (surcharge), babysitting (surcharge), and tour/ticket assistance
    • Smoke-free premises, luggage storage, and a 24-hour front desk
    • An elevator, a front-desk safe, and free newspapers
  • Room features
  • All guestrooms at West Lake Home Hotel & Spa have comforts such as fireplaces and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with cable channels
    • Refrigerators, electric kettles, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • 24-hour airport pick-up shuttle at scheduled times for a surcharge

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 4 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 330000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle
  • Rollaway bed fee: VND 330000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is West Lake Home Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at West Lake Home Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at West Lake Home Hotel & Spa?

Check-out is at noon.

Does West Lake Home Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs at scheduled times. A fee of VND 410000 per vehicle applies.

Where is West Lake Home Hotel & Spa located?

Located in Tay Ho, this hotel is 0.3 mi (0.5 km) from West Lake and 2.2 mi (3.5 km) from Hoan Kiem Lake. Syrena Shopping Center and Tran Quoc Pagoda are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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