Find all hotels by Independent in Hanceville, AL

"I really wanted to like this place because it’s in a convenient area, but for the price, it was pretty underwhelming. The sofa bed mattress was thin and lumpy, and there was no linen in the room for it, so I had to go to the front desk to get some. Not a huge deal, but definitely inconvenient. Cleanliness was the biggest issue. There was Kleenex stuffed into a hole in the wall by the vanity, and somehow there were tampon wrappers stuck to the ceiling — one above the bed and another in the corner. As a mom, I’ve seen some things… but that was a first. Housekeeping entered the room while I was out and did a quick clean and replaced towels, which I appreciate, but I wasn’t expecting anyone to come in without notice. Then on checkout day, a cleaner tried to come in about two hours early, which felt rushed and uncomfortable. They do offer breakfast from 6–9, but I didn’t get a chance to try it due to time constraints. On the plus side, the front desk staff were very polite and helpful when I asked for extra pillows and a blanket. Overall, I’d say this place is average at best. With better attention to detail and more oversight on cleaning, it could be a lot better. "

"Clean a bit outdated room. Breakfast good.Staff helpful."

"Stayed here for one night. Comfy bed, friendly and helpful staff, good breakfast, too. Would stay here again. "

"I was not impressed at all. Hotel was run down and needing updating. When I walked in, I saw the desk clerk sitting in the back, but she never acknowledged me. I had to say something to her after several minutes. The breakfast didn't have much except waffles, the coffee was so bad we had to stop somewhere else for coffee. I definitely would not stay here again."

"Very clean and convenient for travelers. The staff is always friendly and efficient, especially Miss April at the breakfast counter. She makes sure you get a good breakfast before you hit the road again."

"In its price category this is one of the nicer places we've stayed. Good location next to a mall. The staff was very accommodating and kind. Breakfast was good with hard boiled eggs and yogurt for protein options. Simple, clean room was fine for an overnight stay. "

"Yes"

"Good location. Quiet stay "

"Decent affordable place to stay with a dog. I knew there was an additional fee. I gave my card, thought I paid, but got a call after 10pm that they needed my card for the pet fee. We were sleeping! I was so mad I couldn’t get back to sleep for another hour. "